IT Operations Engineer – Field IT & Infrastructure

Johnson Controls, Inc.; York (York County); On-site; USD 79,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Paidvacation/holidays/sicktime

Comprehensive benefits package incl.

On the job/cross training

Encouraging and collaborative team

Dedication to safety through our ZeroH

Job summary

Johnson Controls, Inc. is seeking an IT Operations Engineer to deliver and maintain hardware, software, network, and endpoint technologies across multiple locations.

You will resolve complex issues, support security and compliance, and contribute to enterprise IT initiatives. This role requires coordinating with vendors and internal teams to ensure reliable technology services and excellent end-user experiences.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent experience.
• 4–5 years of experience supporting enterprise IT environments.
• Experience supporting Microsoft 365, Windows OS, endpoint management tools, and networking technologies.
• Working knowledge of server, network, telecommunications, and infrastructure support.

Responsibilities

• Install, configure, maintain, and support hardware including PCs, laptops, tablets, mobile devices, printers, and specialized equipment.
• Provide software installation, configuration, troubleshooting, and end-user support.
• Perform endpoint vulnerability remediation and support compliance with enterprise security standards.
• Support IT projects including upgrades, deployments, migrations, and technology initiatives.
• Lead local execution of infrastructure upgrades and deployments while adhering to standards.

Skills

Problem solving

Communication

Multitasking

Customer service

Education

Bachelor's degree in IT or related field

Tools

Microsoft 365

Windows OS

Endpoint management tools

Networking technologies

Job description

Johnson Controls, Inc. is seeking an IT Operations Engineer to deliver and maintain hardware, software, network, and endpoint technologies across multiple locations.

You will resolve complex issues, support security and compliance, and contribute to enterprise IT initiatives. This role requires coordinating with vendors and internal teams to ensure reliable technology services and excellent end-user experiences.