IT Operations Engineer – Automation & Security

Varsity Tutors; Clayton (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

All-inclusive learning membership

AI-powered tools

Job summary

Nerdy is seeking a Full Time IT Operations Specialist to join our St. Louis, MO corporate office.

You will own and enhance core IT and security operations, including user and device lifecycle management, SaaS administration, and end-user support. This role blends hands-on technical work with process ownership, cross-functional collaboration, and automation-driven improvements to ensure scalable, secure, and efficient operations across the company.

Qualifications

• 1+ year in IT operations or systems administration.
• Experience administering SaaS and device management tools (e.g., Google Workspace, Okta, Mosyle).
• Strong macOS knowledge and Bash/Python scripting.
• Familiar with endpoint compliance and security best practices.
• Data-driven with experience tracking SLAs and operational metrics.
• Strong communicator and mentor for junior team members.
• Experience using AI-native productivity and automation tools.

Responsibilities

• Own user/device lifecycle, SaaS admin, and support operations
• Lead onboarding, offboarding, and role-change processes with HR and partners
• Improve cross-functional workflows and document handoffs
• Mentor junior staff and handle high-impact escalations
• Track SLAs, backlog, CSAT; run root-cause analyses
• Prototype and implement automation-first improvements
• Administer core SaaS tools with security and audit focusTranslate engineering rollouts into operational runbooks
• Maintain macOS endpoint compliance, MDM, and patching
• Contribute to incident response as needed

Skills

IT operations

SaaS administration

macOS knowledge

Bash/Python scripting

Security best practices

Operational metrics

Mentoring juniors

AI automation tools

Tools

Google Workspace

Okta

Mosyle

Job description

Nerdy is seeking a Full Time IT Operations Specialist to join our St. Louis, MO corporate office.

You will own and enhance core IT and security operations, including user and device lifecycle management, SaaS administration, and end-user support. This role blends hands-on technical work with process ownership, cross-functional collaboration, and automation-driven improvements to ensure scalable, secure, and efficient operations across the company.