IT/Operations Department Assistant

AmeriServ Bank; Johnstown (Cambria County); On-site; USD 40,000 - 64,000; Full time

Job summary

AmeriServ Bank in Johnstown, PA is seeking an Administrative Support Worker to assist the IT team with clerical tasks and project support. The role covers general admin duties, budgeting support, and coordinating with suppliers for IT needs.

The ideal candidate holds an Associate’s degree or certificate in IT or administration, with at least two years of related experience and strong Microsoft Office skills.

Qualifications

• Associate degree or certificate in IT or Administration.
• At least two years full-time related experience in IT or Administrative field.
• Proficient in Word, Excel, PowerPoint and handling confidential information.
• Strong organizational and customer-service skills; ability to multi-task and work independently.

Responsibilities

• Provide general administrative assistance for IT-related areas under CIO supervision.
• Monitor and report IT cash flow; prepare monthly budget information.
• Assist with IT purchases; interact with vendors; track deliveries and payments.
• Prepare bid/RFP materials and communicate processes; issue acceptance/rejection letters.
• Maintain annual maintenance agreement information with Manager of Technology.
• Prepare minutes for CIO/Committee meetings.
• Maintain proficiency with Microsoft Office and other office technologies.
• Undertake research and special projects; collect data and produce reports.
• Take on additional responsibilities as required.

Skills

Customer service

Organizational skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Associate’s Degree in IT or Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Category: Administrative Support Workers

Requisition Number: ITOPE001563

• Posted : August 28, 2026
• Full-Time

Locations

Showing 1 location

Johnstown, PA 159070520, USA

Description

SUMMARY OBJECTIVE:

Performs various administrative duties and assigned project tasks in support of the IT team.

ESSENTIAL FUNCTIONS:

1. Provide general administrative assistance for all areas under the CIO’s supervision.

2. Monitor and report to the CIO and the Manager of Technology available cash flow of all Information Technology GL accounts. Prepare budgetary information on a monthly basis, or as needed.

3. Assist with the purchase of supplies and equipment and the preparation of IT-related Purchase Orders; interact with vendors to provide pricing, availability, and information for requested items; monitor the delivery of IT-related items, and monitor payment of all associated invoices.

4. Compile, prepare and distribute bid and RFP proposals and other like materials; answer or direct questions about the process; and prepare acceptance and rejection letters.

5. Maintain comprehensive annual maintenance agreement information and work with the Manager of Technology to ensure that they are handled.

6. Compose and prepare minutes for all Committee and Team meetings under the CIO’s supervision.

7. Maintain proficiency with specific office productivity software, such as, Microsoft Office products (Excel, Word, PowerPoint) and other emerging technologies.

8. Performs research and undertakes special projects designated by the CIO and managers under the CIO’s supervision. Collects data and information and produces reports as requested.

9. Assume additional responsibilities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education:

Associate’s Degree or Certificate in IT or Administration required.

Experience:

At least two years full-time related experience in an IT or Administrative field required.

Outstanding organizational skills; strong customer-service orientation; experience working in a team environment; self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time; requires high level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint; exercises confidentiality, diplomacy and discretion; excellent interpersonal, verbal and written communication skills and a high level of professionalism required.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

PHYSICAL DEMANDS:

The employee is frequently required to: 1) Type or otherwise work with fingers; 2) Talk expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers or clients accurately, loudly, or quickly; 3) Hearing – perceiving the nature of sounds at normal speaking levels with/without correction. Ability to receive detailed information through oral communication, and make the discriminations in sound; 4) Specific vision abilities required by this job include: viewing a computer monitor; extensive reading.

Sedentary work may require occasionally lifting of up to 25 pounds and/or move up to 25 pounds. This work involves sitting most of the time with walking and sitting.

TRAVEL:

No travel is required for this position except for occasional meetings.

REQUIRED/ PREFERRED EDUCATION and EXPERIENCE:

Associate’s degree or Certificate in IT or Administration is required. At least two years’ full-time related experience in an IT or Administrative field required.

Outstanding organizational skills; strong customer-service orientation; experience working in a team environment; self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time; requires high level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint; exercises confidentiality, diplomacy and discretion; excellent interpersonal, verbal and written communication skills and a high level of professionalism required

Qualifications

Education

Required

Associates or better.

Experience

Required

2 years:

At least 2 years related experience in an IT or Administrative field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.