IT/Operations Department Assistant

AmeriServ Financial Inc.; Johnstown (Cambria County); On-site; USD 42,000 - 62,000; Full time

Job summary

AmeriServ Financial Inc. in Johnstown, PA is seeking an Administrative Support Worker to support the CIO’s office with IT and administrative tasks. The role emphasizes strong organizational skills, budgeting, vendor coordination, and precise documentation.

You will prepare minutes for committees, manage maintenance agreements, assist with purchases and PO processing, and help with bid/RFP materials. The position requires teamwork, discretion, and the ability to manage multiple duties reliably.

Qualifications

• Associate degree or certificate in IT or administration required.
• At least two years full-time related experience in an IT or administrative field.
• Strong organizational, customer-service, teamwork, and time-management skills.
• High proficiency in MS Word, Excel, and PowerPoint; confidentiality and discretion.

Responsibilities

• Provide general administrative support for all areas under the CIO’s supervision.
• Monitor and report IT cash flow; prepare monthly budget information.
• Assist with purchasing supplies and IT-related purchase orders; liaise with vendors.
• Compile, prepare and distribute bid/RFP proposals and related materials.
• Maintain annual maintenance agreements and ensure proper handling.
• Draft minutes for Committee and Team meetings under the CIO’s supervision.
• Maintain proficiency with MS Office and emerging technologies.
• Undertake special IT projects and produce reports as requested.
• Accept additional responsibilities as required.

Skills

Organizational skills

Customer-service orientation

Time management

Self-motivation

Communication skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Associate's degree or certificate in IT or Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Category: Administrative Support Workers

Requisition Number: ITOPE001563

• Posted : August 28, 2026
• Full-Time

Locations

Showing 1 location

Johnstown, PA 159070520, USA

Description

SUMMARY OBJECTIVE:

Performs various administrative duties and assigned project tasks in support of the IT team.

ESSENTIAL FUNCTIONS:

1. Provide general administrative assistance for all areas under the CIO’s supervision.

2. Monitor and report to the CIO and the Manager of Technology available cash flow of all Information Technology GL accounts. Prepare budgetary information on a monthly basis, or as needed.

3. Assist with the purchase of supplies and equipment and the preparation of IT-related Purchase Orders; interact with vendors to provide pricing, availability, and information for requested items; monitor the delivery of IT-related items, and monitor payment of all associated invoices.

4. Compile, prepare and distribute bid and RFP proposals and other like materials; answer or direct questions about the process; and prepare acceptance and rejection letters.

5. Maintain comprehensive annual maintenance agreement information and work with the Manager of Technology to ensure that they are handled.

6. Compose and prepare minutes for all Committee and Team meetings under the CIO’s supervision.

7. Maintain proficiency with specific office productivity software, such as, Microsoft Office products (Excel, Word, PowerPoint) and other emerging technologies.

8. Performs research and undertakes special projects designated by the CIO and managers under the CIO’s supervision. Collects data and information and produces reports as requested.

9. Assume additional responsibilities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education:

Associate’s Degree or Certificate in IT or Administration required.

Experience:

At least two years full-time related experience in an IT or Administrative field required.

Outstanding organizational skills; strong customer-service orientation; experience working in a team environment; self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time; requires high level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint; exercises confidentiality, diplomacy and discretion; excellent interpersonal, verbal and written communication skills and a high level of professionalism required.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

PHYSICAL DEMANDS:

The employee is frequently required to: 1) Type or otherwise work with fingers; 2) Talk expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers or clients accurately, loudly, or quickly; 3) Hearing – perceiving the nature of sounds at normal speaking levels with/without correction. Ability to receive detailed information through oral communication, and make the discriminations in sound; 4) Specific vision abilities required by this job include: viewing a computer monitor; extensive reading.

Sedentary work may require occasionally lifting of up to 25 pounds and/or move up to 25 pounds. This work involves sitting most of the time with walking and sitting.

TRAVEL:

No travel is required for this position except for occasional meetings.

REQUIRED/ PREFERRED EDUCATION and EXPERIENCE:

Associate’s degree or Certificate in IT or Administration is required. At least two years’ full-time related experience in an IT or Administrative field required.

Outstanding organizational skills; strong customer-service orientation; experience working in a team environment; self-directed and self-motivated with ability to multi-task, work independently, use initiative, make decisions and manage time; requires high level of proficiency in computer software, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint; exercises confidentiality, diplomacy and discretion; excellent interpersonal, verbal and written communication skills and a high level of professionalism required

Qualifications

Education

Required

Associates or better.

Experience

Required

2 years:

At least 2 years related experience in an IT or Administrative field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.