IT Operations Coordinator - Onsite Tech & Security

Jewish Community Center of Greater Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Job summary

The Jewish Community Center of Greater Pittsburgh seeks an IT Coordinator to oversee day-to-day onsite IT operations across our campuses. You will supervise hardware, networks, AV, printers, phones, and security systems to ensure reliable technology for staff and members.

You will coordinate with vendors, support Office 365 and Active Directory, develop training materials, and help craft a strategic technology roadmap with leadership. This role may require evening/weekend coverage for events.

Qualifications

• Bachelor’s Degree in Computer Science, IT Administration, or related field with at least three years’ experience in an administrative technology capacity.
• Salesforce experience a plus.

Responsibilities

• Serves as the primary on site IT support for hardware and network in partnership with vendors.
• Coordinates projects with third-party IT or AV providers.
• Supports Agency software packages including Office 365 and email environment.
• Supports IT across multiple sites with on-site visits.
• Manages updates and upgrades across hardware platforms and ensures data backup processes.
• Develops documentation and training materials for technology users.
• Monitors security and triages cyber threats; manages email protection.
• Creates and maintains a technology road map with leadership.
• Provides on-site tech support for major events and meetings.

Skills

IT support

Vendor management

Documentation & training

Security & compliance

Education

Bachelor’s degree in Computer Science/IT Administration

Tools

Salesforce

Job description

The Jewish Community Center of Greater Pittsburgh seeks an IT Coordinator to oversee day-to-day onsite IT operations across our campuses. You will supervise hardware, networks, AV, printers, phones, and security systems to ensure reliable technology for staff and members.

You will coordinate with vendors, support Office 365 and Active Directory, develop training materials, and help craft a strategic technology roadmap with leadership. This role may require evening/weekend coverage for events.