Onsite IT & Tech Operations Lead

Breathe Project; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

The JCC of Greater Pittsburgh is seeking an IT Coordinator to oversee day-to-day on-site IT operations, hardware management, vendor coordination, and security for multiple sites. You will support email, directory services, and software like Office 365, while developing training materials and IT roadmaps.

Ideal candidates hold a bachelor’s degree in a related field with 3+ years of admin tech experience; Salesforce experience is a plus and clearance requirements apply.

Qualifications

• Bachelor’s degree in a computing or IT field with at least three years of administrative technology experience.
• Salesforce experience is a plus.

Responsibilities

• Serves as the primary on site contact for IT support for JCC hardware, including device management, network connectivity, license management, email and active directory.
• Coordinates projects with third party IT or AV providers.
• Supports IT needs for all JCC sites with on-site and periodic support.
• Manages updates and upgrades across hardware platforms and backup processes.
• Develops documentation and training materials for technology use.
• Monitors and maintains a secure technology environment and triages cyber security threats.
• Creates an agency strategic road map for introduction of new technologies.
• Provides on-site tech support for major events and meetings.

Education

Bachelor’s Degree in Computer Science, IT Administration, or related field

Tools

Salesforce

Job description

The JCC of Greater Pittsburgh is seeking an IT Coordinator to oversee day-to-day on-site IT operations, hardware management, vendor coordination, and security for multiple sites. You will support email, directory services, and software like Office 365, while developing training materials and IT roadmaps.

Ideal candidates hold a bachelor’s degree in a related field with 3+ years of admin tech experience; Salesforce experience is a plus and clearance requirements apply.