IT Operations & Compliance Leader

IHL Group; New York (NY); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

401(k) retirement plan with company

Paid vacation and personal time off

Paid company holidays

Paid Jewish holidays observed company‑

Collaborative work environment with直接

Job summary

IHL Group is seeking an IT Operations & Compliance Manager to lead the ITS department, develop and enforce IT policies, and ensure security compliance across the organization. This role balances hands-on employee support with firm operational standards.

The manager will supervise IT staff, manage help desk performance, and drive process improvements, automation, and AI-assisted support tools while reporting to the Director of Enterprise Technology.

Qualifications

• 8+ years of experience in enterprise IT support, desktop engineering, IT operations, or related technical roles.
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Responsibilities

• Oversee daily IT support operations and supervise staff.
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Skills

Leadership

Communication

Policy enforcement

IT operations management

Endpoint security

Team coaching

Tools

Microsoft Intune

JAMF

Mosyle

SCCM

Active Directory

Google Workspace

Entra ID

SSO technologies

Job description

IHL Group is seeking an IT Operations & Compliance Manager to lead the ITS department, develop and enforce IT policies, and ensure security compliance across the organization. This role balances hands-on employee support with firm operational standards.

The manager will supervise IT staff, manage help desk performance, and drive process improvements, automation, and AI-assisted support tools while reporting to the Director of Enterprise Technology.