IT Operations Associate: Monitoring & Backups

Harris Computer; Mobile (AL); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Altera Digital Health Managed Services – Springhill Medical Center in Mobile, Alabama, seeks an Associate Computer Operator. This entry-level role supports operation of critical IT systems and data processes, executing batch jobs, backups, and routine maintenance.

Candidates should show initiative, strong communication, and a willingness to learn in a healthcare IT environment. The position is onsite at Springhill Medical Center, with potential for after‑hours support during peak periods and

Qualifications

• Basic understanding of IT operations and computer systems.
• Strong attention to detail and commitment to quality.
• Ability to follow established procedures and protocols.
• Effective communication skills (verbal and written).
• Problem-solving aptitude and ability to perform initial troubleshooting.
• Ability to work independently with minimal guidance and as part of a team.
• Flexibility to work irregular hours, including shifts, overtime, and weekends, and participate in on-call rotations.

Responsibilities

• Monitor computer systems, networks, and applications to ensure continuous operation and identify issues.
• Execute scheduled batch jobs, data backups, and system processes accurately and on time.
• Respond to system alerts, error messages, and operational incidents; perform initial troubleshooting and escalate as needed.
• Maintain detailed operational logs and documentation of system activities and resolutions.
• Adhere to procedures, security protocols, and data integrity standards.
• Collaborate with IT teams and stakeholders to support maintenance and problem resolution.
• Participate in on-call rotations and provide after-hours support as required.
• Communicate status and updates clearly to team members and clients.

Skills

IT operations basics

Attention to detail

Following procedures

Communication skills

Troubleshooting

Independence

Flexibility with hours

Education

Bachelor's Degree

Tools

System monitoring tools

Backup & recovery

Networking concepts

Documentation

Job description

Altera Digital Health Managed Services – Springhill Medical Center in Mobile, Alabama, seeks an Associate Computer Operator. This entry-level role supports operation of critical IT systems and data processes, executing batch jobs, backups, and routine maintenance.

Candidates should show initiative, strong communication, and a willingness to learn in a healthcare IT environment. The position is onsite at Springhill Medical Center, with potential for after‑hours support during peak periods and