Associate Computer Operator- H

Harris Computer; Mobile (AL); On-site; USD 26,000 - 30,000; Full time

Job summary

Altera Digital Health Managed Services – Springhill Medical Center in Mobile, Alabama, seeks an Associate Computer Operator. This entry-level role supports operation of critical IT systems and data processes, executing batch jobs, backups, and routine maintenance.

Candidates should show initiative, strong communication, and a willingness to learn in a healthcare IT environment. The position is onsite at Springhill Medical Center, with potential for after‑hours support during peak periods and

Qualifications

• Basic understanding of IT operations and computer systems.
• Strong attention to detail and commitment to quality.
• Ability to follow established procedures and protocols.
• Effective communication skills (verbal and written).
• Problem-solving aptitude and ability to perform initial troubleshooting.
• Ability to work independently with minimal guidance and as part of a team.
• Flexibility to work irregular hours, including shifts, overtime, and weekends, and participate in on-call rotations.

Responsibilities

• Monitor computer systems, networks, and applications to ensure continuous operation and identify issues.
• Execute scheduled batch jobs, data backups, and system processes accurately and on time.
• Respond to system alerts, error messages, and operational incidents; perform initial troubleshooting and escalate as needed.
• Maintain detailed operational logs and documentation of system activities and resolutions.
• Adhere to procedures, security protocols, and data integrity standards.
• Collaborate with IT teams and stakeholders to support maintenance and problem resolution.
• Participate in on-call rotations and provide after-hours support as required.
• Communicate status and updates clearly to team members and clients.

Skills

IT operations basics

Attention to detail

Following procedures

Communication skills

Troubleshooting

Independence

Flexibility with hours

Education

Bachelor's Degree

Tools

System monitoring tools

Backup & recovery

Networking concepts

Documentation

Job description

## Associate Computer Operator- HApplylocations: Office - Springhill Medical Center (Mobile, AL)time type: Full timeposted on: Posted Todayjob requisition id: R0044975**Job Title:** Associate Computer Operator**Location**: Mobile, Alabama (onsite).**Employment Type**: Full-time *Altera Digital Health Managed Services – Springhill Medical Center* **About Altera**Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the SunriseTM, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuestTM and dbMotionTM solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. **Position Summar**yAltera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking Associate Computer Operator to join our Information Technology team in Mobile, Alabama. This entry-level role is crucial for ensuring the smooth and efficient operation of our critical IT systems and data management processes. An ideal candidate will be a proactive individual with a foundational understanding of IT operations, eager to learn, and committed to maintaining high standards of quality and service in a dynamic healthcare technology environment. Altera Digital health provides managed services to Springhill Medical Center’s facilities and is located on the hospital’s main site in Mobile, AL. **Key Responsibilities**As an Associate Computer Operator, you will be responsible for:* Monitoring computer systems, networks, and applications to ensure continuous operation and identify potential issues.* Executing scheduled batch jobs, data backups, and system processes accurately and on time.* Responding to system alerts, error messages, and operational incidents, performing initial troubleshooting, and escalating complex issues to appropriate teams.* Maintaining detailed operational logs and documentation of system activities, incidents, and resolutions.* Adhering strictly to operational procedures, security protocols, and data integrity standards.* Collaborating effectively with other IT teams and internal stakeholders to support system maintenance and problem resolution.* Participating in on-call rotations and providing after-hours support during peak times, including end-of-month/quarter/year, as required to meet business needs.* Demonstrating a commitment to quality by following relevant procedures and paying attention to detail in all tasks.* Communicating clearly and concisely with team members and clients regarding system status and operational updates. **Role Requirement** * Total Years of Experience: 0-2 years of relevant work experience.* Education: Bachelor's Degree (Preferred).***Mandatory Skills:**** Basic understanding of IT operations and computer systems.* Strong attention to detail and commitment to quality.* Ability to follow established procedures and protocols.* Effective communication skills (verbal and written).* Problem-solving aptitude and ability to perform initial troubleshooting.* Ability to work independently with minimal guidance and as part of a team.* Flexibility to work irregular hours, including shifts, overtime, and weekends, and participate in on-call rotations.***Good to Have/Preferred Skills:**** Experience with system monitoring tools.* Familiarity with data backup and recovery processes.* Basic knowledge of network concepts.* Proficiency in documenting operational procedures. **Hourly rate:** $20.01*The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education.*### AlteraA global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare.***Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.****If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:**[e-mail]*To learn more, visit www.alterahealth.com.