IT Operations Associate - 24/7 Monitoring & Backups

Altera Digital Health; Mobile (AL); On-site; USD 23,000 - 32,000; Full time

Job summary

Altera Digital Health, part of the Springhill Medical Center IT team in Mobile, Alabama, is seeking Associate Computer Operator. This entry‑level role supports vital systems and data workflows, with a focus on learning and quality in a healthcare technology environment.

You will monitor systems, run scheduled jobs, back up data, and respond to alerts, while following procedures and security requirements. On‑site with occasional on‑call duties, this position offers hands‑on experience in a

Qualifications

• Entry-level IT role with 0-2 years of experience.
• Bachelor's degree preferred for consideration.
• Strong attention to detail and procedure adherence.

Responsibilities

• Monitor systems and apps to ensure continuous operation.
• Execute scheduled jobs, backups, and system processes.
• Respond to alerts, troubleshoot, and escalate as needed.
• Maintain detailed operational logs and documentation.
• Adhere to procedures, security, and data integrity standards.
• Collaborate with IT teams for maintenance and resolution.
• Participate in on-call rotations and after-hours support.
• Communicate status and updates clearly to the team.

Skills

IT operations

Attention to detail

Procedures adherence

Communication skills

Problem solving

Team/Independent work

On-call flexibility

Education

Bachelor's degree

Tools

System monitoring tools

Data backups

Network basics

Job description

Altera Digital Health, part of the Springhill Medical Center IT team in Mobile, Alabama, is seeking Associate Computer Operator. This entry‑level role supports vital systems and data workflows, with a focus on learning and quality in a healthcare technology environment.

You will monitor systems, run scheduled jobs, back up data, and respond to alerts, while following procedures and security requirements. On‑site with occasional on‑call duties, this position offers hands‑on experience in a