IT Operations Analyst III

son; Lincoln (NE); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

13 paid holidays

Vacation and sick leave

Military leave

Retirement plan

Tuition reimbursement

Health insurance

Dental and vision

Life insurance

PSLF program

Career advancement

Training & development

Team environment

Job summary

State of Nebraska in Lincoln seeks an IT Operations Analyst III to manage enterprise network devices and services. You will provide senior-level support for Edge Firewall, routers, wireless and switches, while coordinating cross‑agency projects and deployments.

You will develop procedures, document configurations, and train colleagues. Minimum qualifications include an associate degree and 3–5 years of related experience, with willingness to travel.

Qualifications

• Associate degree or two-year technical degree in a relevant field and 3–5 years of network install/maintenance experience.
• Equivalent education/experience considered.
• Ability to plan, implement, and document enterprise network changes.

Responsibilities

• Provide senior-level support for Edge Firewall, Routers, Wireless, and Switch configuration and maintenance.
• Coordinate multi-agency networking projects and installations.
• Evaluate network systems, plan patches, upgrades, and future needs.
• Develop procedures, create documentation, and train staff.
• Travel as required; ensure reliable, secure network operations.

Skills

Edge Firewall

Routers

Switching

Wireless

Documentation

Project coordination

Troubleshooting

Education

Associate degree in computer engineering/science

Tools

Edge Firewall

Routers

Switches

Wireless

Job description

The work we do matters!

Hiring Agency: Administrative Services - Agency 65

Location: Lincoln, NE

Hiring Rate: $36.111

Job Posting: JR2026-00029132 IT Operations Analyst III (Open)

Applications No Longer Accepted On: (If no date is displayed, job is posted as open until closed):

The Office of the Chief Information Officer does not sponsor STEM or non-immigrant work visas for this position.

Under the supervision and direction of the Core team IT Supervisor, this position will be responsible for advanced problem resolution, installation, and maintenance of Enterprise-wide Switches, Routers, Wireless and Firewalls. Other responsibilities include planning, design, development, optimization, documentation, and performance of the Statewide Wide Area Network.

Benefits

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% (that's not a typo!) state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment

At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority.

Job Duties: Provide technical support at a senior level for Edge Firewall, Routers, Wireless, and Switch configuration and maintenance. Provide technical support at a senior level for installation, operation, trouble shooting, and repair of network hardware. Coordinate multiple networking projects across multiple agencies at any given time. Installs and decommissions included. Evaluate network systems and determine the need for patches, upgrades, and analyze future technical needs. Develop and maintain procedures and processes, create documentation, and assist clients and other information technology employees. Train new hires and provide ongoing guidance to fellow analysts. Other duties as assigned and within the scope of the classification.

Requirements / Qualifications

Minimum Qualifications:Associate’s or other similar two year technical degree in computer engineering/science, communications/electronic equipment, or related discipline of study AND three to five years of work experience strategic work planning, and conducting the installation, maintenance, and upgrade of equipment and components of a large communications network in addition to performing the analysis of network/electronics equipment and preparing related technical recommendations; three additional years of applicable work experience can be substituted for a degree. Any equivalent combination of education and experience will be considered.

Preferred Qualifications: Extensive knowledge of information technology theory, principles, and practices. Working knowledge of enterprise network devices is also preferred.Network certifications are desired. Knowledge of Wireless Firewalls, Switching, and or Routing on an enterprise scale.

Other: This position requires travel. As such, the incumbent must be able to present a valid driver’s license or another form of reliable transportation. Regular and reliable attendance required.

• Installing and configuring network equipment
• Implementing disaster recovery plans
• knowledge of information technology theory, principles, and practices.
• Working knowledge of computer hardware, software, local and wide area network systems.
• Knowledge of client/server network protocols and Internet/Intranet applications.
• Extensive knowledge of troubleshooting data networks and troubleshooting tools.
• Skill in delivering responsive, quality customer service.
• Ability to write clear and concise documentation of systems and procedures.
• Ability to successfully coordinate multiple projects across an enterprise network.
• Ability to read, understand and apply information from technical manuals

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.