IT Network Engineer

University of Maryland; United States; On-site; USD 95,000 - 125,000; Full time

Job summary

The University of Maryland, Division of Information Technology, seeks a mid-level Network Engineer to plan, design, and implement wired and wireless network infrastructure, while producing up-to-date run books, diagrams, and design documents. You will collaborate with stakeholders to identify requirements and coordinate workstreams.

You will also present technical designs to mixed audiences, mentor colleagues, and participate in on-call rotations, with possible after-hours work as needed.

Qualifications

• Bachelor's degree in a relevant field required.
• Minimum three years of professional network design and implementation experience.
• Ability to substitute work experience for education on a year-for-year basis.
• Hands-on knowledge of enterprise networking equipment and protocols.
• Strong communication and cross-team collaboration skills.

Responsibilities

• Plan, design, and implement wired and wireless network infrastructure.
• Develop documentation, run books, and design diagrams for networks.
• Collaborate with teams on life cycle management of network entities.
• Present technical designs to audiences and mentor colleagues.
• Participate in on-call rotation and provide after-hours support.

Skills

Networking design

WAN knowledge

Communication

Google Workspace

Policy interpretation

Customer service

Mentoring

Education

Bachelor's degree

Master's degree preferred

Tools

Aruba

Cisco routers

Palo Alto firewalls

A10 load balancers

Aruba wireless APs

Infoblox DDI

Python

Ansible

Job description

Job Description Summary

This position is available within the University of Maryland's Division of Information Technology (DIT).

This mid-level position reports to the Assistant Director, Network Engineering, within the Division of Information Technology (DIT) at the University of Maryland, College Park, and performs in several key areas:

• In collaboration with others, plan, design, and implement wired and wireless network infrastructure improvements and new capabilities. This may include stakeholder meetings, requirements identification, team formation and teamwork as appropriate, and coordination of the workstreams.


• In collaboration with others, design, develop, and support the wired and wireless network infrastructure. This may involve entire life cycle management and support of network entities such as copper and fiber infrastructure, routers and switches, traffic shapers, VPN systems, firewalls, IPS systems, load balancers, VoIP infrastructure, wireless infrastructure, and monitoring and alerting infrastructure.


• In collaboration with others, ensure that network documentation, including design documents, purpose statements, stakeholder requirements, test and support plans, as-built diagrams and specifications, as well as run books, are up-to-date.


• Present and communicate technical design and training topics to medium-sized audiences of mixed levels of technical savy. Mentor DIT colleagues as the need comes up.


• Participate in the on-call rotation and provide some support outside of business hours.

This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

May be required to work evenings, nights, weekends, or different shifts for extended periods.

Physical Demands: Predominantly operates in an office environment, though significant periods of time may be spent in the computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy communications equipment.

Licenses/Certifications: N/A

Minimum Qualifications

Education: Bachelor's degree from an accredited college or university.

Experience: Three (3) years of professional network design, research, implementation, and escalation support experience.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES:

Knowledge of core networking design and implementation over the WAN.

Knowledge of scalable networks.

Skill in oral and written communication.

Skill in the use of Google Workspace.

Ability to interpret and apply policies, procedures, regulations, and laws.

Ability to multitask while demonstrating a commitment to customer service.

Additional Job Details

Preferences:

Education: Master of Science in Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or a related discipline is highly desired.

Experience: Hands-on experience in a large-scale IT development and operations environment. Hands-on experience in a large-scale higher education environment.

Knowledge, Skills, and Abilities:

Knowledge

Hands-on knowledge of Aruba, Cisco routers, and switches.

Hands-on knowledge of Palo Alto Firewalls

Hands-on knowledge of A10 load balancers

Hands-on knowledge of HPE Aruba wireless access points, controllers, and conductors.

Hands-on knowledge of network management and monitoring tools, such as PRTG, Nagios, and Grafana.

Hands-on knowledge of and ability to work with Infoblox DDI

Hands-on understanding of basic software development principles and network automation.

Hands-on knowledge of developing network automation code in Python and Ansible, using best practices for software development and version control.

Knowledge of Server Operating Systems, including: Windows, UNIX (Linux/FreeBSD).

Understanding of databases and database management systems. (SQL, Oracle).

Skills

Advanced-level understanding of IP routing, Ethernet switching, wireless, IP multicast routing, VOIP, QoS, network management principles, firewalls, VPNs, network security principles, network capacity planning and management.

In-depth technical and \"hands-on\" knowledge of protocols and standards: Ethernet, TCP/IP, 802.1x, Wi-Fi standards (802.11 family), NAC, OSPF, BGP and BGP EVPN, IPSec, VxLAN / EVPN, SNMP, DNS, DHCP, GRE, IPAM and NTP.

Hands-on experience with enterprise-level routers, switches, firewalls, and network load balancers.

Strong ability to troubleshoot configuration-level and, architecture-level scenarios across multiple network devices and platforms.

Strong written and oral communication skills.

Skilled in the use of office productivity software such as Office 365 or Google Worksp