IT Network Engineer

Quest Oracle Community; College Park, Northern (MD, KY); Hybrid; USD 113,000 - 135,000; Full time

Benefits offered by this job

Remote work option

Job summary

The University of Maryland, College Park, Division of Information Technology (DIT) seeks a mid-level IT Network Engineer to plan, design, and implement wired and wireless network infrastructure and related services. You will collaborate with stakeholders, maintain documentation, and support VPNs, firewalls, load balancers, VoIP, and monitoring systems.

This on-site role may require occasional evenings or weekend shifts and participation in on-call rotation.

Qualifications

• Bachelor’s degree required; three years of professional network design, implementation and escalation support.
• Additional work experience may substitute for up to four years of education on a year-for-year basis.
• Hands-on experience with enterprise-grade networking hardware and security concepts.

Responsibilities

• Plan, design, and implement wired and wireless network infrastructure improvements and capabilities.
• Design, develop, and support network infrastructure including routers, switches, VPNs, firewalls, load balancers, VoIP, and wireless systems.
• Maintain up-to-date network documentation and run books; create design and test plans.
• Present technical designs to mixed audiences and mentor colleagues; participate in on-call rotation.

Skills

IP routing

Ethernet switching

Wireless networking

VoIP

Firewall concepts

VPN knowledge

Network monitoring

Documentation

Troubleshooting

Team collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Aruba

Cisco routers

Cisco switches

Palo Alto Firewalls

A10 load balancers

HPE Aruba wireless APs

PRTG

Nagios

Grafana

Infoblox DDI

Job description

Position title: IT Network Engineer

Position #: JR104585

This position is available within the University of Maryland’s Division of Information Technology (DIT).

This mid-level position reports to the Assistant Director, Network Engineering, within the Division of Information Technology (DIT) at the University of Maryland, College Park, and performs in several key areas:

• In collaboration with others, plan, design, and implement wired and wireless network infrastructure improvements and new capabilities. This may include stakeholder meetings, requirements identification, team formation and teamwork as appropriate, and coordination of the workstreams.
• In collaboration with others, design, develop, and support the wired and wireless network infrastructure. This may involve entire life cycle management and support of network entities such as copper and fiber infrastructure, routers and switches, traffic shapers, VPN systems, firewalls, IPS systems, load balancers, VoIP infrastructure, wireless infrastructure, and monitoring and alerting infrastructure.
• In collaboration with others, ensure that network documentation, including design documents, purpose statements, stakeholder requirements, test and support plans, as-built diagrams and specifications, as well as run books, are up-to-date.
• Present and communicate technical design and training topics to medium-sized audiences of mixed levels of technical savvy. Mentor DIT colleagues as the need comes up.
• Participate in the on-call rotation and provide some support outside of business hours.

This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

May be required to work evenings, nights, weekends, or different shifts for extended periods.

Physical Demands: Predominantly operates in an office environment, though significant periods of time may be spent in the computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 5%) requires moving and lifting of heavy communications equipment.

Licenses/Certifications: N/A

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: Three (3) years of professional network design, research, implementation, and escalation support experience.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge of core networking design and implementation over the WAN.
• Knowledge of scalable networks.
• Skill in oral and written communication.
• Skill in the use of Google Workspace.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service.

Preferences

Education: Master of Science in Electrical Engineering, Computer Engineering, Computer Science, Information Technology, or a related discipline is highly desired.

Experience:

• Hands-on experience in a large-scale IT development and operations environment.
• Hands-on experience in a large-scale higher education environment.

Knowledge, Skills, and Abilities:

• Hands-on knowledge of Aruba, Cisco routers, and switches.
• Hands-on knowledge of Palo Alto Firewalls
• Hands-on knowledge of A10 load balancers
• Hands-on knowledge of HPE Aruba wireless access points, controllers, and conductors.
• Hands-on knowledge of network management and monitoring tools, such as PRTG, Nagios, and Grafana.
• Hands-on knowledge of and ability to work with Infoblox DDI
• Hands-on understanding of basic software development principles and network automation.
• Hands-on knowledge of developing network automation code in Python and Ansible, using best practices for software development and version control.
• Knowledge of Server Operating Systems, including: Windows, UNIX (Linux/FreeBSD).
• Understanding of databases and database management systems. (SQL, Oracle).

Skills

• Advanced-level understanding of IP routing, Ethernet switching, wireless, IP multicast routing, VOIP, QoS, network management principles, firewalls, VPNs, network security principles, network capacity planning and management.
• In-depth technical and “hands-on” knowledge of protocols and standards: Ethernet, TCP/IP, 802.1x, Wi-Fi standards (802.11 family), NAC, OSPF, BGP and BGP EVPN, IPSec, VxLAN / EVPN, SNMP, DNS, DHCP, GRE, IPAM and NTP.
• Hands-on experience with enterprise-level routers, switches, firewalls, and network load balancers.
• Strong ability to troubleshoot configuration-level and architecture-level scenarios across multiple network devices and platforms.
• Strong written and oral communication skills.
• Skilled in the use of office productivity software such as Office 365 or Google Workspace.

Abilities

• Ability to develop network automation code in Python.
• Ability to effectively manage workload and deliver assignments on time.
• Scaling designs to 50,000-user enterprise networks in all networking and telecommunications areas.
• Ability to work under pressure and with very short timelines.
• Ability to manage multiple distinct tasks and priorities daily

Additional Job Details:

• Required Application Materials: Resume, Cover Letter, List of References
• Open Until Filled: Yes
• Salary Range: $112,880.00 - $135,456.00
• Remote Work: This position may be eligible for some telework, but that will be dependent on projects and needs of the project/department. There will be a regular in-office requirement. Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.

Visa Sponsorship Information:

• DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
• F1 STEM OPT support is not available for this position.

Job Risks:

Not Applicable to This Position

Financial Disclosure Required: No. For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department: DIT-EE-Network and Infrastructure Services

Worker Sub-Type: Staff Regular

Benefits Summary: For more information on Regular Exempt benefits, select this link.

Background Checks: Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement: The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice