IT Network & Desktop Support Specialist

Boise Consumer Cooperative Inc; Meridian (ID); On-site; USD 55,000 - 70,000; Full time

Job summary

Boise Co-Op is seeking an IT Network Technician to support systems, networks, and infrastructure in a grocery store environment in Meridian, Idaho. The role collaborates with Operations and other departments to ensure reliable IT services and smooth upgrades.

The ideal candidate has 3+ years of IT network experience, strong knowledge of VLANs/ACLs, and proficiency with Microsoft Server environments and virtualization. Strong communication skills and a customer-focused approach are essential.

Qualifications

• Three+ years of IT network, hardware, or systems experience.
• Experience with physical, network, and software security.
• Excellent communication and customer service skills.
• Must be at least 18 years old.

Responsibilities

• Install, configure, and maintain network hardware, software, Wi-Fi, and core infrastructure.
• Troubleshoot and resolve computer and network issues; provide timely employee IT support.
• Set up new employee accounts, logins, devices, and email credentials.
• Monitor network performance and plan upgrades with minimal staff disruption.
• Provide ongoing IT training, documentation, and user guidance.
• Assist with system planning and routine backups for business continuity.

Skills

VLANs

ACLs

Network protocols

Education

Associate degree in IT or related field

Tools

Microsoft Server environments

Virtualization

Phone systems

Call routing

Security software

Job description

Boise Co-Op is seeking an IT Network Technician to support systems, networks, and infrastructure in a grocery store environment in Meridian, Idaho. The role collaborates with Operations and other departments to ensure reliable IT services and smooth upgrades.

The ideal candidate has 3+ years of IT network experience, strong knowledge of VLANs/ACLs, and proficiency with Microsoft Server environments and virtualization. Strong communication skills and a customer-focused approach are essential.