IT Manager: TU Advancement

Temple University; Philadelphia (Philadelphia County); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

12 holidays

Tuition remission for employees and/or

Retirement plan

Job summary

Temple University's ITS Department invites applications for an IT Manager, Business Applications in Institutional Advancement. This role leads technology solutions supporting fundraising, alumni engagement, and donor relations, managing Salesforce, reporting, data analysis, and development work.

You will partner with advancement leaders, prioritize work, optimize business processes, and deliver reliable systems that advance the university's mission.

Qualifications

• Bachelor's degree in information technology, Computer Science, Information Systems, Business, or a related field with at least 4 years of related technical experience.
• At least 5 years of experience supporting enterprise business applications.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Lead technology solutions for fundraising and alumni engagement.
• Manage Salesforce application support, business reporting, data analysis, and application development.
• Serve as the primary technology partner for the Institutional Advancement division.
• Prioritize work, improve business processes, and deliver reliable technology solutions.
• Align technology initiatives with the institution's mission.

Skills

Staff supervision

Salesforce experience

Business reporting

Data analysis

SDLC

Analytical thinking

Communication skills

Multi-priority management

Education

Bachelor's degree in IT/CS/IS/Business

Equivalent combination of education and experience

Tools

Power BI

Tableau

SQL

APIs

Job description

Temple University's ITS Department is searching for an IT Manager, Business Applications-Institutional Advancement!

Become a part of the Temple family and you will have access to the following:

• Full medical, dental, vision coverage
• Paid time off
• 12 Paid Holidays
• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
• A generous retirement plan and so much more!

Salary Range: $100,000-$135,000
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary:
The IT Manager, Business Applications - Institutional Advancement provides leadership for the technology solutions that support the institution's fundraising, alumni engagement, advancement services, and donor relations functions. This position manages a team responsible for Salesforce application support, business reporting, data analysis, and application development while serving as the primary technology partner for the Institutional Advancement division.

Working closely with Institutional advancement leadership and stakeholders, this role ensures that business applications effectively support fundraising operations, constituent engagement, reporting, and strategic decision-making. The Manager is responsible for prioritizing work, managing system enhancements, improving business processes, and delivering reliable technology solutions that advance the institution's mission.

Required Education and Experience

• Bachelor's degree in information technology, Computer Science, Information Systems, Business, or a related field and at least 4 years of related technical experience.
• At least 5 years of experience supporting enterprise business applications.
• An equivalent combination of education and experience may be considered.

Required Skills and Abilities

• Experience supervising or leading technical staff.
• Experience supporting Salesforce or comparable CRM platforms.
• Experience with business reporting, dashboards, and data analysis.
• Knowledge of software development lifecycle and change management practices.
• Strong analytical, organizational, and problem-solving skills.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated ability to manage multiple priorities while delivering high-quality customer service.

Preferred

• Experience supporting Institutional Advancement, fundraising, higher education, or nonprofit organizations.
• Salesforce Administrator certification.
• Experience with Advancement CRM solutions.
• Experience with SQL, reporting tools (Power BI, Tableau, or similar), and workflow automation.
• Knowledge of data integration technologies and APIs.
• Experience with project management methodologies.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Department of Public Safety at 215-204-7900.

Primary Location: Pennsylvania-Philadelphia-Main Campus

Job: Staff

Schedule: Full-time

Shift: Day Job

Employee Status: Regular