Coordinator, Digital Communications

Temple University; Philadelphia (Philadelphia County); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid work schedule

Health, dental, vision insurance

Paid time off & holidays

Tuition remission

Retirement plan

Job summary

Temple University is seeking a Coordinator, Digital Communications in its Institutional Advancement (IA) department. You will support digital communications, maintain alumni.temple.edu, and manage campaign microsites and fundraising platforms under SOPs.

The role requires a Bachelor’s degree and at least two years in Marketing/Communications with digital focus, plus familiarity with CMS tools and HTML. A hybrid work arrangement is offered with strong writing expectations.

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• Minimum 2 years of experience in Marketing/Communications with emphasis on digital communications.
• Familiarity with web CMS technologies (Drupal preferred).
• Basic understanding of HTML and web design.
• Strong writing and command of English grammar.
• Knowledge of higher education/nonprofits/fundraising a plus.

Responsibilities

• Support digital communications initiatives for Temple University’s Institutional Advancement (IA) department.
• Maintain and update the primary website (alumni.temple.edu) and digital properties.
• Assist with campaign sites, event and fundraising platforms, and SOP adherence.
• Coordinate online event registrations, page edits, and form builds in Monday.com.
• Assist with campaign site builds and tactical digital plans for major events (Homecoming, Temple Made Days, Giving Days).
• Communicate effectively with internal and external stakeholders and work independently and in a team.

Skills

Digital communications

Marketing communications

HTML basics

Strong writing

Web content planning

Nonprofit fundraising knowledge

Education

Bachelor’s degree

Tools

Drupal CMS

Adobe Photoshop

Job description

Temple University's Institutional Advancement Department is searching for a Coordinator, Digital Communications! Become a part of the Temple family and you will have access to the following:

Benefits

• A hybrid work schedule
• Full medical, dental, vision coverage
• Paid time off 12 Paid Holidays
• Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
• A generous retirement plan and so much more!

Salary Range: $40,000 - $45,000 A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

The Coordinator, Digital Communications will support all digital communications initiatives for Temple University’s Institutional Advancement (IA) department. Reporting to the Associate Director, Website Management, the Coordinator will assist with maintaining and updating Temple IA’s primary website (alumni.temple.edu) and all associated digital properties, including campaign microsites, and event and fundraising platforms. The Coordinator will adhere to a set of department-wide standard operating procedures (SOPs) to fulfill all incoming digital communications requests coming in from school / college / unit partners, including online event registration pages, website edits, webpage builds, custom giving forms, report requests and more leveraging the Monday.com project management platform. The incumbent will also assist with campaign site builds and tactical digital plans for Temple IA’s signature events and initiatives, including Homecoming & Family Weekend, Temple Made Days, Temple Giving Days, and more. The successful candidate will be highly organized with meticulous attention to detail and accuracy. He/she will have the ability to prioritize tasks, meet aggressive deadlines, multitask, communicate effectively with all internal and external constituents, follow existing SOPs and make recommendations to processes for improved collaboration and efficiency, and work independently and in a collaborative team environment. He/she should also be tech-savvy and able to work in multiple best-in-class digital systems.

Job Details

* This position requires the following background checks: Cash Handling and Personally Identifiable Information background check.

Required Education and Experience

• Bachelor’s degree.
• At least two (2) years of experience in Marketing/Communications, with an emphasis on digital communications.
• An equivalent combination of education and experience may be considered.
• Familiarity with web CMS technologies.
• Basic understanding of Adobe Photoshop.
• Basic understanding of HTML and web design.
• Basic knowledge of web content development.
• Strong writer with good command of the English language and grammar.
• Knowledge of higher education/nonprofits/fundraising a plus.

Preferred Education and Experience

• experience with Drupal CMS.

Required Skills and Abilities

• Strong organizational skills.
• Meticulous attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work efficiently under tight deadlines.
• Passionate team player with a positive attitude.
• Flexible and adaptable to shifting priorities.
• Ability to work independently and in a collaborative team environment.
• Strong technical skills with ability to work in several best-in-class digital systems.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report You may request a copy of the report by calling Temple University’s Department of Public Safety at 215-204-7900.