IT Manager I — Enterprise IT & 24/7 CAD Lead

State of South Carolina; Richland (AL); Presencial; USD 85 000 - 105 000; Tempo integral

Resumo da oferta

State of South Carolina Forestry Commission is seeking an IT Manager I to lead enterprise technology services and maintain critical infrastructure. The role focuses on managing enterprise applications, Windows systems, endpoints, and security across the agency's IT landscape.

The position oversees planning and optimization of the Microsoft 365 environment, drives technology purchases, and guides strategic IT initiatives in collaboration with the Technology Division Director.

Qualificações

• Bachelor’s degree in IT or related field and 3 years IT experience, or equivalent substitution.
• Valid driver’s license.
• Criminal background check required.

Responsabilidades

• Provides technical management and support for enterprise applications, operating systems, endpoints, and peripheral devices, including installation, security management, maintenance, upgrades, troubleshooting, problem resolution, and lifecycle management. Leads a team of infrastructure and endpoint technicians to ensure efficient delivery of technology services.
• Manage the planning, configuration, testing, development, and optimization of the agency’s Microsoft 365 tenant, enterprise applications, and end-user technology. Provide technical consultation, assess needs, recommend solutions, and guide technology purchases.
• Manage the architecture, implementation, documentation, and performance of infrastructure and platform services. Oversee network configuration, hardware maintenance, asset management, and troubleshooting. Evaluate infrastructure risks and vulnerabilities and provide remediation recommendations to the Technology Division Director.
• Manage the operation, support, and security of the agency’s statewide infrastructure to ensure reliable connectivity for servers, workstations, and critical systems. Supervise technical staff and contracted personnel to ensure consistent service delivery.
• Manage the maintenance and operational support of the 24/7 Computer-Aided Dispatch (CAD) systems for the Pee Dee, Piedmont, and Coastal regions, ensuring timely issue resolution and system reliability. Manage other technology services and support that enable the agency's emergency response efforts.
• Collaborate with the Department of Administration on statewide technology initiatives, shared services, and enterprise projects. Manage special projects and perform duties that support agency goals.

Conhecimentos

Technical management

Microsoft 365

Network administration

Team leadership

Vendor management

Security management

Formação académica

Bachelor’s degree in IT or related field

Ferramentas

Microsoft 365

Descrição da oferta de emprego

State of South Carolina Forestry Commission is seeking an IT Manager I to lead enterprise technology services and maintain critical infrastructure. The role focuses on managing enterprise applications, Windows systems, endpoints, and security across the agency's IT landscape.

The position oversees planning and optimization of the Microsoft 365 environment, drives technology purchases, and guides strategic IT initiatives in collaboration with the Technology Division Director.