IT Manager - Hybrid Schedule, Growth & Impact

Socket.dev; Hales Corners (WI); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Generous PTO beginning on day one

Medical, dental, and vision insurance

Health Savings Account and Flexible Sp

Health Savings Account and Flexible]

Job summary

Wimmer Communities seeks an IT Manager to lead technology support across our properties and organization. This hands-on role focuses on improving IT solutions, cybersecurity, backups, and data protection while supporting a collaborative, family‑oriented culture. Schedule is Monday–Friday, 8:00 a.m.–5:00 p.m.

Full time, with a flexible hybrid setup and local travel between properties as needed. Responsibilities include managing devices, networks, and IT infrastructure, and partnering with owners

Qualifications

• Bachelor’s degree in Information Technology preferred.
• 7+ years of Information Systems experience.
• Strong knowledge of Microsoft Office, Microsoft 365, and Microsoft operating systems.
• Comprehensive knowledge of PC operating systems, networking, printing, and application support.
• Strong critical-thinking, troubleshooting, and problem‑solving skills.
• Effective and professional communication skills across all levels of the organization.
• Demonstrated leadership, initiative, and strategic thinking.
• Strong commitment to customer service, ownership, and timely issue resolution.

Responsibilities

• Lead desktop and help desk support, ensuring timely resolution of technology issues.
• Administer and support Microsoft 365, including users, groups, permissions, policies, printing, updates, and alerts.
• Troubleshoot hardware, software, network, and application issues; prioritize incidents and document resolutions.
• Install, configure, and maintain computers, mobile devices, network equipment, printers, scanners, TVs, and other peripherals.
• Monitor systems and respond promptly to security, performance, and usability concerns.
• Support cybersecurity, fraud prevention, backups, and data‑protection processes.
• Maintain surveillance cameras, video conferencing, phone systems, and door‑entry systems, including DoorKing, ButterflyMX, and Amazon Key.
• Manage IT hardware, software, and equipment assets.
• Coordinate with vendors and coworkers to resolve technology issues.
• Research emerging technologies and recommend solutions for new or upgraded systems.
• Develop and maintain IT procedures, standards, and documentation.
• Integrate technology into new construction projects.
• Partner with owners to address IT needs, including occasional onsite support at personal residences.

Skills

Leadership

Customer service

Communication

Troubleshooting

Problem solving

Strategic thinking

Education

Bachelor’s degree in Information Technology

Tools

Intune

Jamf

Mosyle

NinjaOne

Kaseya

SuperOps

SentinelOne

Sophos

Fortinet

HP Aruba

InstantOn

Ubiquiti

Zoom

Cisco

Teams

Jira

Zendesk

Freshworks

Job description

Wimmer Communities seeks an IT Manager to lead technology support across our properties and organization. This hands-on role focuses on improving IT solutions, cybersecurity, backups, and data protection while supporting a collaborative, family‑oriented culture. Schedule is Monday–Friday, 8:00 a.m.–5:00 p.m.

Full time, with a flexible hybrid setup and local travel between properties as needed. Responsibilities include managing devices, networks, and IT infrastructure, and partnering with owners