IT Manager — Enterprise Tech & Service Delivery

First National Bank; Damariscotta (ME); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k) with match

Insurance benefits

Bonus plan

Tuition support

Volunteer hours

Job summary

First National Bank is seeking an IT Manager to lead the technology team and own the delivery, support, and evolution of technology services across the organization. Reporting to the CIO, the role blends technical leadership with people management, service delivery, and operational ownership, emphasizing a service mindset and measurable improvements.

This in-office role offers competitive pay, a 401(k) with match, comprehensive benefits, tuition support, and opportunities for growth in a

Qualifications

• Seasoned leader of an enterprise IT team.
• Experience with IT service management practices.
• Strong communication with technical and non-technical audiences.

Responsibilities

• Lead, coach, and develop the IT team with clear responsibilities and growth.
• Oversee reliable delivery of technology services and environment.
• Provide technical leadership and serve as escalation point for major incidents.
• Foster a service-oriented approach emphasizing ownership and user experience.
• Establish service measures for visibility, decision-making, and ongoing refinement.
• Partner with Information Security and business leaders on goals and roadmap.

Skills

IT leadership

Vendor management

Service management

Troubleshooting

Communication

Tools

Microsoft technologies

Networking

Endpoint management

Identity management

Asset management

Job description

First National Bank is seeking an IT Manager to lead the technology team and own the delivery, support, and evolution of technology services across the organization. Reporting to the CIO, the role blends technical leadership with people management, service delivery, and operational ownership, emphasizing a service mindset and measurable improvements.

This in-office role offers competitive pay, a 401(k) with match, comprehensive benefits, tuition support, and opportunities for growth in a