IT Manager

Erie County, Pennsylvania; Erie (Erie County); On-site; USD 29,000 - 42,000; Full time

Job summary

Erie County seeks an IT Manager to oversee the Information Technology Department at the Erie County Courthouse, aligning IT strategy with county objectives under the Director of Information Technology.

This role leads IT staff, manages budgets, develops roadmaps, and ensures 24/7 readiness for critical systems, including Microsoft 365, networks, servers, and security protocols; pre-employment clearances required.

Qualifications

• Bachelor's degree in computer science or related field or equivalent experience.
• Previous IT management experience required.
• Experience managing a complex Microsoft 365 environment.
• Strong leadership and staff development abilities.

Responsibilities

• Directs IT department operations and supervises staff.
• Develops and maintains policies, budgets, and IT roadmaps.
• Coordinates with county officials on technology policy and improvements.
• Plans long-term IT strategy aligned with county goals.

Skills

IT Systems

Project Management

Staff Leadership

Networking

Windows Server

Active Directory

Disaster Recovery

Security Protocols

Critical-thinking

Customer Service

Research Emerging Technologies

Independent Work

Teamwork

Education

Bachelor's Degree in Computer Science or related field

Tools

Microsoft 365

Windows Server

Job description

• The IT Manager's primary responsibility is to oversee the streamlined operation of the Information Technology department and to ensure it aligns with the business objectives of the organization. Under the supervision of the Director of Information Technology, administers Information Technology Department, sets strategic direction, and recommends policy for Information Technology.

Duties & Responsibilities

• Directs departments operations and supervises employees directly.
• Participates in development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops tracking and evaluation programs to assist in accomplishment of established goals.
• Develops and establishes policies and objectives consistent with those of the organization to ensure efficiency of the Information Technology Department.
• Consults and coordinates with officials, on matters of policy, personnel matters and technical improvement issues.
• Collaborates with departments and administrations to establish goals and priorities for technology solutions to meet County needs.
• Develops and manages annual budget for the department and performs periodic cost and productivity analyses.
• Develops and administers budgets and plans for technology development.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems
• Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• Planning and implementation of short and long term IT roadmaps.
• Responsible for employee evaluations and staff development.
• Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of IT Systems, Processes and Practices
• Excellent Organizational, and Project Management Skills
• Experience with Networking, Servers, and Workstations in a Windows Environment
• Knowledge of Data Retention, Backup, and Disaster Recovery Techniques
• Knowledge of Virtualization, Unified Storage and Security Protocols
• Knowledge of Windows Server, Active Directory, Group Policy
• Knowledge of IT Internal Auditing
• Ability to Lead, Motivate, and Manage Staff
• Must be able to Respond to Emergencies on a 24/7 Day Basis
• Ability to Solve Complex Problems
• Excellent Interpersonal Skills
• Excellent Verbal and Writing skills
• Strong Critical-thinking and Analytical Skills
• Strong Customer Service Skills
• Strong Understanding of the Organization's Goals and Objectives
• Ability to Conduct Research into Emerging Technologies
• Ability to Work Independently
• Ability to Work as a Team Member
• Bachelor's Degree in Computer Science or related field, or 4 years of Experience in a Progressive IT Environment OR a combination of education and experience.
• Previous management experience in Information Technology field required
• Previous experience managing a complex Microsoft 365 environment

Supervision Received

• Work is conducted under the supervision of the Director of Information Technology

Conditions Of Employment

• The selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including:
• PA State Police Criminal History Record Check
• PA Child Abuse History
• FBI Criminal History Background Check including Finger Printing

Position: IT Manager

Department Information Technology Location Erie County Courthouse Status Full Time Starting Pay Rate $25.78 Hourly Hours Per Week 37.5 Exemption Status Exempt Posting Date 09/01/2026 Closing Date 09/15/2026 Pay Grade NB16 Bargaining Unit NON-BARGAINING Posting Number 5853

Definition of Class

• The IT Manager's primary responsibility is to oversee the streamlined operation of the Information Technology department and to ensure it aligns with the business objectives of the organization. Under the supervision of the Director of Information Technology, administers Information Technology Department, sets strategic direction, and recommends policy for Information Technology.

Duties & Responsibilities

• Directs departments operations and supervises employees directly.
• Participates in development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops tracking and evaluation programs to assist in accomplishment of established goals.
• Develops and establishes policies and objectives consistent with those of the organization to ensure efficiency of the Information Technology Department.
• Consults and coordinates with officials, on matters of policy, personnel matters and technical improvement issues.
• Collaborates with departments and administrations to establish goals and priorities for technology solutions to meet County needs.
• Develops and manages annual budget for the department and performs periodic cost and productivity analyses.
• Develops and administers budgets and plans for technology development.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems
• Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• Planning and implementation of short and long term IT roadmaps.
• Responsible for employee evaluations and staff development.
• Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of IT Systems, Processes and Practices
• Excellent Organizational, and Project Management Skills
• Experience with Networking, Servers, and Workstations in a Windows Environment
• Knowledge of Data Retention, Backup, and Disaster Recovery Techniques
• Knowledge of Virtualization, Unified Storage and Security Protocols
• Knowledge of Windows Server, Active Directory, Group Policy
• Knowledge of IT Internal Auditing
• Ability to Lead, Motivate, and Manage Staff
• Must be able to Respond to Emergencies on a 24/7 Day Basis
• Ability to Solve Complex Problems
• Excellent Interpersonal Skills
• Excellent Verbal and Writing skills
• Strong Critical-thinking and Analytical Skills
• Strong Customer Service Skills
• Strong Understanding of the Organization's Goals and Objectives
• Ability to Conduct Research into Emerging Technologies
• Ability to Work Independently
• Ability to Work as a Team Member

Minimum Requirements

• Bachelor's Degree in Computer Science or related field, or 4 years of Experience in a Progressive IT Environment OR a combination of education and experience.
• Previous management experience in Information Technology field required
• Previous experience managing a complex Microsoft 365 environment

Supervision Received

• Work is conducted under the supervision of the Director of Information Technology

Conditions Of Employment

• The selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including:
• PA State Police Criminal History Record Check
• PA Child Abuse History
• FBI Criminal History Background Check including Finger Printing

Equal Employment Opportunity Policy

Erie County provides equal employment opportunities to all employees and applicants for employment, prohibits discrimination or harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Erie County Government values the power of diversity in our workforce. Our goal is to continue developing inclusive workforce policies that require individual equality, support the diversity of employee experiences, and include unique perspectives.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.