Network Administrator

County of Erie, PA; Erie (Erie County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Pension plan

Paid holidays

Job summary

A local government agency is seeking a Human Resources & Talent Acquisition Specialist to manage network infrastructure. The role entails securing network performance, troubleshooting issues, and collaborating with IT teams. Candidates should have a Bachelor's Degree in Computer Science or equivalent experience. This entry-level position offers full-time employment with a comprehensive benefits package including medical and pension plan.

Qualifications

• Experience in a Windows environment is required.
• Must be able to troubleshoot complex network issues.
• Strong understanding of network protocols like TCP/IP, DNS, DHCP.

Responsibilities

• Manage and support organization’s network infrastructure.
• Apply security protocols to protect data and network integrity.
• Continuously monitor network performance.

Skills

Networking

Problem-solving

Communication skills

Customer service skills

Analytical skills

Education

Bachelor's Degree in Computer Science or related field

Job description

Posting Notice: Erie County offers a generous fringe benefit package including: low cost medical, dental, and vision; fourteen paid holidays; up to eleven combined personal and vacation days in the first year of employment.

Human Resources & Talent Acquisition Specialist

Definition of Class

The Network Administrator will manage and support our organization’s network infrastructure, ensuring stability, security, and optimal performance. This role involves working closely with IT teams, end-users, and external vendors to troubleshoot issues, implement new technologies, and enhance our network infrastructure. The successful candidate will have a proactive approach, excellent problem-solving skills, and a commitment to maintaining high uptime and security standards.

Duties & Responsibilities

• The Network Administrator is responsible for maintaining, upgrading, and managing software, hardware, and networks. The primary goal of this role is to ensure the efficient and secure operation of IT infrastructure. The ideal candidate will be well-versed in network security, troubleshooting, and system management, as well as being proactive in optimizing network performance.
• The following tasks are required but not limited to:
• Apply security protocols to protect data and network integrity, manage firewalls, and ensure compliance with security policies.
• Continuously monitor network performance and ensure system availability and reliability. Troubleshoot network issues as they arise and implement timely resolutions.
• Install, configure, and manage network hardware and software, including routers, switches, firewalls, and VPNs. Technical and end user support of County software applications.
• Maintain accurate documentation of the network environment, including configurations, processes, and change management. Provide regular status updates and reports to management.
• Coordinate with third-party vendors for support and services related to networking hardware and software.
• Must be on-call for emergency situations.
• Must work well with others, and assist in County wide IT initiatives.
• Assist in other technological initiatives per the IT Director.

Knowledge, Skills, & Abilities

• Experience with Networking, Servers, and Workstations in a Windows Environment
• Knowledge of the use of various Network and Computer Diagnostic Equipment
• Knowledge of various Networking Protocols, Security, and Infrastructure
• Ability to Solve Complex Problems
• Excellent Interpersonal Skills
• Excellent Verbal and Writing skills
• Strong Critical-thinking and Analytical Skills
• Strong Customer Service Skills
• Strong Understanding of the Organization's Goals and Objectives
• Ability to Conduct Research into Emerging Technologies
• Ability to Work Independently
• Ability to Work as a Team Member
• Bachelor's Degree in Computer Science or related field, or 4 years of Experience in a Progressive IT Environment
• Ability to troubleshoot complex network issues and manage system recovery processes.
• Strong understanding of network infrastructure protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.)
• Experience with network security practices and tools (firewalls, IDS/IPS).
• Availability for on-call emergency situations.

Supervision Received

• Work is performed under the direction of the County Information Technology Director

Conditions Of Employment

• The selected candidate will be pre‑employment required to obtain, at their own expense, 3 forms of clearance, including:
• PA State Police Criminal History Record Check
• PA Child Abuse History
• FBI Criminal History Background Check including Finger Printing

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Government Administration

Benefits

• Medical insurance
• Vision insurance
• Pension plan