IT Leader: AI-Driven Secure Systems for Healthcare

21st Century Home Health Services Inc.; Burlingame (CA); On-site; USD 150,000 - 185,000; Full time

Benefits offered by this job

Bonus incentive plans

Health benefits

401k with up to 4% match

Job summary

21st Century Home Health Services in Burlingame seeks an IT Manager to own our technology backbone, oversee systems, security, and IT standards, and drive reliable operations for growth. You will lead AI initiatives in call center, EMR, and daily workflows, produce clear IT performance reporting, and mentor both the IT Specialist and Help Desk.

The ideal candidate has 7+ years of IT experience with leadership, strong vendor management, and a proven record of HIPAA-compliant, scalable healthcare

Qualifications

• 7+ years of IT leadership experience in a healthcare or enterprise setting.
• Experience designing and delivering scalable IT infrastructures.
• Proven track record in implementing AI solutions and governance.

Responsibilities

• Own IT systems, infrastructure, and vendor relationships across the organization.
• Lead AI initiatives in call center, EMR, and operations.
• Manage IT budget, licensing, hardware purchases, and vendor contracts.
• Ensure HIPAA compliance and lead security programs across systems and devices.
• Build IT reporting and dashboards for leadership; track performance and ROI.
• Supervise the IT Specialist and Help Desk; plan staffing as the organization grows.

Skills

IT leadership

AI implementation

IT infrastructure design

Identity & access management

Vendor management

Project management

Communication skills

Tools

Microsoft 365

RingCentral

Salesforce

EMR systems

Job description

21st Century Home Health Services in Burlingame seeks an IT Manager to own our technology backbone, oversee systems, security, and IT standards, and drive reliable operations for growth. You will lead AI initiatives in call center, EMR, and daily workflows, produce clear IT performance reporting, and mentor both the IT Specialist and Help Desk.

The ideal candidate has 7+ years of IT experience with leadership, strong vendor management, and a proven record of HIPAA-compliant, scalable healthcare