IT Intern

Flexsteel Industries, Inc.; Dubuque (IA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Flexsteel Industries, Inc. is offering an IT internship that provides exposure to end-user support, systems administration, networking, and programming tasks. You will diagnose and resolve hardware and software issues while assisting with project work.

The role emphasizes hands-on learning and collaboration across departments in a structured summer program. The internship focuses on gaining practical experience, developing leadership through project updates, and participating in intern-specific

Qualifications

• Pursuing Bachelor’s Degree in IT (must be completed with second year).
• Strong communication and interpersonal skills.
• Proficient in suit of Microsoft Office applications including but not limited to Excel and PowerPoint.

Responsibilities

• Troubleshooting basic network and hardware trouble tickets.
• Document internal procedures
• Follow helpdesk/desktop support best practices (ITIL-centric) to ensure accurate, timely problem resolution
• Demonstrates basic knowledge of general IT Systems and network concepts, principles, and procedures
• All other duties as assigned

Skills

Strong communication

Interpersonal skills

Education

Pursuing Bachelor’s Degree in IT (second year)

Tools

Microsoft Office

Job description

The role provides broad exposure across multiple areas of IT—including end-user support, systems administration, networking, hardware/software troubleshooting, programming and business application support. The IT intern will be responsible for or assist in diagnosing and resolving issues related to computer hardware and software, including assigned project work.

MAJOR DUTIES AND RESPONSIBLITIES

• Troubleshooting basic network and hardware trouble tickets
• Document internal procedures
• Follow helpdesk/desktop support best practices (ITIL-centric) to ensure accurate, timely problem resolution
• Demonstrates basic knowledge of general IT Systems and network concepts, principles, and procedures
• All other duties as assigned

EDUCATION AND EXPERIENCE:

• Pursuing Bachelor’s Degree in IT (must be completed with second year).
• Strong communication and interpersonal skills.
• Proficient in suit of Microsoft office applications including but not limited to Excel and PowerPoint.

What Your Summer Will Look Like

Gain hands-on, project-based experience connected to your field of study

Contribute to meaningful, real-world work with business impact

Build leadership visibility through project updates, presentations, and networking opportunities

Collaborate across functions and teams to understand how the business works

Participate in intern-specific events, development sessions, and community-building activities

**Sponsorship is not available for this position**

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.