IT Intern

Compass Group USA; Norman (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a brand under Compass Group USA, supports the University of Oklahoma Athletics by providing IT and administrative support for athletic venue food service programs.

The role includes setting up and maintaining POS terminals, troubleshooting issues during events, and ensuring smooth operation of digital menu boards and video wall displays.

Qualifications

• Experience supporting POS systems and IT devices in high-traffic venues.
• Ability to troubleshoot transaction failures and connectivity issues quickly.
• Experience training employees on POS use and troubleshooting basics.

Responsibilities

• Set up, configure, and maintain POS terminals, handheld devices, kiosks, and tablets.
• Troubleshoot transaction failures and device issues during events.
• Manage software updates, pricing changes, and promotions in the POS system.
• Oversee integration between POS and inventory/revenue systems.
• Provide on-site IT support during athletic events (football, basketball, baseball, etc.).

Skills

POS/IT support

Troubleshooting

Training staff

Tools

POS terminals

Kiosks

Mobile ordering tablets

Video wall systems

Inventory systems

Job description

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary

This position is located at the University of Oklahoma Athletics and has a tentative start date of August 3rd. Responsible for IT and administrative support of athletic venue food service programs.

Essential Duties and Responsibilities

• Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets.
• Troubleshoot transaction failures, connectivity issues, and device malfunctions during events.
• Manage software updates, menu programming, pricing changes, and discounts/promotions.
• Oversee integration between POS and inventory/revenue systems.
• Ensure equipment is deployed correctly before each event and collected/secured afterward
• Troubleshoot bandwidth issues, access point failures, and outages in real time
• Maintain inventory of IT equipment and coordinate replacements
• Quickly resolve issues to minimize downtime and revenue loss
• Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc.
• Assist operations with analyzing sales trends, downtime reports, and device performance.
• Support finance teams in reconciling POS revenue data post-event.
• Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics
• Manage digital menu boards, pricing updates, video wall systems, and promotional displays.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.