IT Intern

Levy Restaurants; Norman (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Instapay (early access to your wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants is looking for an IT Admin to provide IT and administrative support at the University of Oklahoma Athletics. This includes setup and maintenance of POS systems, troubleshooting during events, and supporting staff with technical issues.

The ideal candidate will manage software updates and assist in analyzing sales trends, all while ensuring smooth operation during athletic events. Benefits include early wage access and health programs.

Responsibilities

• Set up, configure, and maintain POS terminals.
• Troubleshoot transaction failures during events.
• Manage software updates and menu programming.
• Provide on-site IT support during athletic events.
• Assist with analyzing sales trends and downtime reports.

Skills

POS system management

Troubleshooting hardware and software issues

Event technical support

Inventory management

Training and support

Job description

IT Admin

Job Summary

This position is located at the University of Oklahoma Athletics and has a tentative start date of August 3rd. Responsible for IT and administrative support of athletic venue food service programs.

Essential Duties and Responsibilities

• Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets.
• Troubleshoot transaction failures, connectivity issues, and device malfunctions during events.
• Manage software updates, menu programming, pricing changes, and discounts/promotions.
• Oversee integration between POS and inventory/revenue systems.
• Ensure equipment is deployed correctly before each event and collected/secured afterward.
• Troubleshoot bandwidth issues, access point failures, and outages in real time.
• Maintain inventory of IT equipment and coordinate replacements.
• Quickly resolve issues to minimize downtime and revenue loss.
• Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc.).
• Assist operations with analyzing sales trends, downtime reports, and device performance.
• Support finance teams in reconciling POS revenue data post-event.
• Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics.
• Manage digital menu boards, pricing updates, video wall systems, and promotional displays.
• Perform other duties as assigned.

Background Screening Requirement

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Levy is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf