IT Support Admin - Aggie Hospitality

Compass Group USA; College Station (TX); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants, in partnership with Texas A&M University Athletics, is seeking a driven IT Intern to support POS configuration, upkeep, and troubleshooting at concession stands during events.

Ideal candidates are IT/CS undergraduates with strong communication and problem-solving skills, willing to work evenings, weekends, and outdoors. You will gain hands-on experience with Square, Mashgin, and Micros POS systems in a fast-paced venue environment.

Qualifications

• Excellent interpersonal, written, and verbal communication skills.
• Basic understanding of computer hardware, networking, and operating systems.
• Familiarity with modern POS systems (Square, Mashgin, Micros).
• Display effective problem-solving skills.
• Ability to work flexible hours, including evenings and weekends during events; able to work all Texas A&M Football games.
• Ability to work outdoors for extended periods.

Responsibilities

• Support setup, configuration, and testing of POS hardware/software at concession locations.
• Serve as first point of contact for technical support to concession staff during events.
• Organize and maintain POS devices and cabling within concession stands.
• Monitor POS operations and address hardware/software issues promptly.
• Perform routine maintenance, software updates, and troubleshoot connections for POS terminals and printers.
• Assist with inventory tracking and documentation of POS equipment.
• Collaborate with IT team to resolve advanced technical problems.
• Assist in training staff on basic POS usage and troubleshooting.

Skills

Interpersonal communication

Problem solving

Team player

Adaptability

Education

Pursuing IT or Computer Science degree

Tools

Square POS

Mashgin POS

Micros POS

Job description

LOCATION: Texas A&M University, College Station, TX- Levy is excited to partner with Texas A&M University Athletics! Together, we will be creating an all-new food and beverage experience. Fans can look forward to signature menu offerings, convenient grab & go locations, and elevated hospitality in premium clubs.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

We are looking for a driven and tech-oriented IT Intern to support the configuration, upkeep, and troubleshooting of Point-of-Sale (POS) systems at Concession Stands during events held at Texas A&M University. This opportunity is well-suited for students majoring in Information Technology, Computer Science, or related disciplines who are eager to gain practical experience in a dynamic, fast-paced, and customer-focused setting.

Responsibilities

• Support the setup, configuration, and testing of POS hardware and software at concession locations.
• Serve as the initial point of contact for technical support to concession staff during events.
• Organize and maintain the conditions of the pos and cabling within concession stands.
• Actively monitor POS operations and address hardware or software issues promptly.
• Conduct routine maintenance, software updates, and troubleshoot connections for POS terminals, printers, and network systems.
• Assist with tracking, organizing, and documenting all POS equipment inventory.
• Collaborate with the IT team to elevate and help resolve advanced technical problems.
• Aid in training staff on basic POS usage and troubleshooting techniques.

At Levy Restaurants, we believe in building skills and doing what is necessary to deliver outstanding experiences for both our team members and our guests. As part of our dynamic environment, responsibilities may evolve, and additional tasks may be assigned as needed without prior notice.

Qualifications

• Excellent interpersonal, written, and verbal communication skills
• Basic understanding of computer hardware, networking, and operating systems including but not limited to : back office, PC, printers, tablets, networking, hardware inventory, hardware installation, time clocks, etc.
• Familiarity with Square, Mashgin, Micros, or any other point- of-sale system
• Display effective problem-solving skills
• Ability to work flexible hours, including evenings and weekends during events. Ability to work ALL Texas A&M Football games is required
• Ability to work in an outdoor environment for an extended period

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program