IT Supervisor - Sports Illustrated Stadium

Compass Group USA; Harrison (NJ); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, part of Compass Group, seeks an IT Supervisor to oversee the IT systems at the sports stadium location in Harrison, NJ. You will manage daily IT operations, support POS systems, coordinate with Home Office and vendors, and ensure security and patching of servers.

Ideal candidates have a CS degree and at least 1 year of POS experience in hospitality. Join a team delivering great guest experiences and scalable technology for events, with benefits and opportunities to grow within a national

Qualifications

• Bachelor’s or Master’s degree in CS or related field required.
• Minimum 1 year of experience supporting POS systems in hospitality preferred.
• Strong knowledge of networks, databases, and scripting concepts.

Responsibilities

• Oversee IT-based applications and systems at the venue.
• Proactively maintain IT infrastructure at the location.
• Coordinate with Home Office, regional teams and vendors on issues.
• Provide systems support and manage location issue logs.

Skills

POS systems

Networking

Scripting

Leadership

Communication

Education

BS/MS in Computer Science or related field

Tools

Appetize

Bypass

VenueNext

Job description

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IT Supervisor - Sports Illustrated Stadium

Position Title: IT Supervisor - Sports Illustrated Stadium

Pay Range: $23.00to$26.00

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary

As an IT Supervisor, you will be responsible for overseeing the maintenance and effective use of all systems and
technology resources at the location.

Detailed Responsibilities

• Assisting with the performance of all IT-based applications and systems at the location
• Conducting proactive maintenance of systems and IT infrastructure at the location
• Consistently follow IT service priorities to ensure the best support and communication to their locations, regional
  support teams and the Home Office
• Support global or major events (USTA, golf, Super Bowl, All-Star Game, etc.) as requested
• Provide systems support
• Manage location system issue logs
• Participates in regularly scheduled calls with Home Office personnel and vendors to review outstanding issues
• Communicate progress to relevant location, regional, and Home Office personnel as needed
• Maintain inventory counts of all field-based systems by location and service offering within their respective region
• Ensure systems and servers are properly patched, on a consistent version of software, and running in a stable
  environment throughout their region on a quarterly basis
• Assist in the execution of system installations and upgrades
• Understand and execute technical priorities, standards, and procedures for existing and future systems as
  directed
• Provide technical support and act as an escalation point for local IT support (local IT managers, or hourly IT
  supervisors/technicians)

Skills and Experience

• BS/MS in Computer Science or related field preferred; or equivalent combination of education and experience,
  equivalent skill. Minimum of 1 year of experience supporting POS systems in the restaurant/hospitality business is preferred
• Core skills such as network, database, and scripting
• Demonstrated strong leadership skills and excellent written and verbal communication skills
• Able to work independently without close supervision
• Able to analyze issues and problems, and know and follow the escalation plan
• Well organized, able to handle multiple tasks at the same time
• Experience with cloud-based POS (Appetize, Bypass, VenueNext) is preferred. Experience with PCI compliance is preferred

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program