IT Intern

USI INC; Milpitas (CA); On-site; Part time

Job summary

A technology firm in Milpitas, CA, is seeking an IT Intern to support IT activities. The ideal candidate will help with troubleshooting hardware and software issues, assist in network setup, and support documentation tasks. Candidates should have hands-on IT experience and strong communication skills. This is an on-site position requiring teamwork and an ability to work in a fast-paced environment.

Qualifications

• Hands-on experience with IT systems and exposure to cybersecurity.
• Ability to communicate effectively with employees and management.
• Familiarity with troubleshooting hardware and software issues.

Responsibilities

• Assist in troubleshooting hardware and software issues.
• Monitor system performance and report issues.
• Support user account management and enforce IT security policies.

Skills

Communication and teamwork

Problem solving and technical troubleshooting

Basic scripting or automation

Documentation and reporting

Understanding of IT infrastructure

Job description

USI/Asteelflash is actively looking for a highly organized and talented IT Intern to help support the IT activities at our location in Milpitas, CA. The IT Intern will assist the IT Department with various operational tasks.

Candidates for this position will have hands on experience with IT systems and have exposure to cybersecurity and network management.

Candidates must also be able to communicate effectively with employees, management and customers and be able to work well within a team environment and always demonstrate personal integrity.

The successful candidate will be able to easily work in a fast-paced environment and switch between tasks frequently.

This position will require you to be onsite 100% of the time.

🔧 Technical Support

• Assist in troubleshooting hardware and software issues
• Help set up and configure computers, printers, and other devices
• Respond to basic user support requests

🖥 System and Network Assistance

• Monitor system performance and report issues
• Assist with routine maintenance tasks
• Help with network setup and connectivity checks

📁 Documentation

• Maintain records of IT assets and inventory
• Document technical procedures and solutions
• Update user guides and manuals

🔐 Security and Access

• Support user account management (e.g., password resets)
• Help enforce IT security policies
• Assist with data backup and recovery processes

☁️ Software and Tools

• Help install and update software applications
• Assist in testing new tools or features
• Provide feedback on usability and performance

🤝 Team Collaboration

• Attend team meetings and training sessions
• Shadow IT professionals to learn workflows
• Communicate effectively with users and team members

Requirements

• Communication and teamwork
• Documentation and reporting
• Basic scripting or automation
• Understanding of IT infrastructure
• Problem solving and technical troubleshooting