IT Integration & Operations Leader

Socket.dev; Southfield (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

360 Fire & Flood is seeking a hands-on IT Manager to standardize technology across our growing network of locations. This role will lead post-acquisition IT integration and oversee core systems our teams rely on daily.

You will drive security, reliability, and scalability, partner with leadership and location teams, and implement scalable IT solutions that support ongoing growth. Strong project management and vendor management are essential.

Qualifications

• 5+ years of IT, business systems, or technology operations experience.
• Experience managing SaaS platforms, technology vendors, and contracts.
• Experience with multi-location or acquisition-driven businesses preferred.
• Experience with PSA Jobs, Encircle, restoration, construction, or field services is a plus.

Responsibilities

• M&A Technology Integration: Lead technology transitions for newly acquired locations and build a consistent IT environment across the company.
• Telecom Consolidation: Consolidate and negotiate internet, VoIP, and cellular contracts to reduce costs and simplify vendors.
• Business Systems: Own PSA Jobs and Encircle, including configuration, access, workflows, integrations, troubleshooting, and vendor management.
• IT Operations: Manage user access, software licensing, devices, vendors, and day-to-day technology needs.
• Scalability: Build repeatable IT standards and processes that make future acquisitions faster and easier to integrate.
• Asset Tracking: Potentially oversee equipment tagging and asset tracking in partnership with Fleet.

Skills

Project management

Troubleshooting

IT infrastructure

Help desk

System implementation

Education

Bachelor’s degree in IT / CS / IS

Equivalent combination of education, certifications and hands-on IT experience

Tools

PSA Jobs

Encircle

Job description

360 Fire & Flood is seeking a hands-on IT Manager to standardize technology across our growing network of locations. This role will lead post-acquisition IT integration and oversee core systems our teams rely on daily.

You will drive security, reliability, and scalability, partner with leadership and location teams, and implement scalable IT solutions that support ongoing growth. Strong project management and vendor management are essential.