IT Instructional Designer Associate

Gundersen Health System; La Crosse (WI); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive benefits

401k match

Tuition investment program

Wellness program

Job summary

Gundersen Health System is seeking an IT Instructional Designer Associate to join the IT Applications team. This remote-hybrid role supports Epic training programs and IT professionals across the organization.

You will collaborate with technical teams and stakeholders to create engaging learning solutions that boost technology adoption, user confidence, and system effectiveness.

Qualifications

• Bachelor's degree in IT, Business, Healthcare or related field or equivalent years of experience.
• Strong written and verbal communication skills.
• Excellent presentation and facilitation abilities.
• Ability to develop clear, user-friendly documentation and training materials.
• Strong organizational skills and attention to detail.
• Experience creating e-learning, online training content, or instructional materials is a plus.
• Prior Epic experience is a plus.

Responsibilities

• Assist in training needs assessment processes and vendor selection.
• Collaborate with IT and business to identify training needs for applications and packages supported.
• Develop documentation for custom and packaged applications using various mediums.
• Help design training programs, classes, workshops, CBTs, and online help.
• Deliver training programs for standard packages and productivity tools.
• Handle basic issues and refer complex problems to higher-level staff.

Skills

Communication

Presentation

Documentation

Training materials

Organizational skills

E-learning content

Epic experience

Education

Bachelor's degree in IT/Business/Healthcare or related field

Tools

Epic

Job description

IT Instructional Designer Associate

Remote/Hybrid Eligible

Wisconsin

Full time

Scheduled Weekly Hours: 40

Emplify Health is seeking an IT Instructional Designer Associate to join our IT Applications team. In this role, you will help create and deliver engaging Epic training programs that support end users and IT professionals across the organization.

You’ll partner with technical teams and business stakeholders to develop learning solutions that improve technology adoption, user confidence, and overall system effectiveness.

Major Responsibilities Include:

• Involved in training needs assessment processes and vendor selection.
• Works closely with both IT and the business to understand system and training needs for applications and packages supported.
• Develops documentation for custom applications and packaged applications, using a variety of mediums as needed.
• Assists in the design of training programs, classes, workshops, and Computer Based Training (CBT) and on-line help.
• Delivers training programs for standard packages and productivity tools.
• Performs work under direct supervision.
• Handles basic issues and problems, and refers more complex issues to higher-level staff.

What's Available:

• Fulltime, 80 hours biweekly (1.0 FTE)
• Schedule: Monday-Friday days typically 8:00am-5:00pm
• Location: Remote eligible role for residents of WI, MN, and IA. Must be within a close driving distance of La Crosse, WI for occasional onsite business needs and/ or trainings.
• Immigration sponsorship (e.g., H-1B) is not available for this position.
• Starting salary of $52,000/ year and up based on your relevant work experience

What You’ll Need:

• Education: Bachelors Degree in IT, Business, Healthcare or a related field, or equivalent years of experience and education
• Experience: Strong written and verbal communication skills.
• Excellent presentation and facilitation abilities.
• Ability to develop clear, user-friendly documentation and training materials.
• Strong organizational skills and attention to detail.
• A passion for helping others learn and succeed.
• Experience creating e-learning, online training content, or instructional materials is a plus.
• Prior Epic experience also a plus.

In addition to the rewarding work, you’ll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION, VISION AND VALUES

Mission: Together, we inspire your best life by relentlessly caring, learning and innovating.

Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities.

Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.