IT Instructional Designer

Socket.dev; La Crosse, Iowa (WI, LA); Hybrid; USD 53,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

401k match

PTO

Professional development

Wellness program

Employee discounts

Job summary

Emplify Health is seeking an IT Instructional Designer to create and deliver Epic training programs that enhance adoption, confidence, and efficiency across the organization. You will partner with IT and clinical teams to develop engaging learning solutions and ensure staff can use Epic workflows safely and effectively.

The role requires at least 2 years of experience, a Bachelor's degree in IT/Healthcare or related field, and strong communication and presentation skills.

Qualifications

• Bachelor's degree in IT, business, healthcare or related field, or equivalent experience.
• At least 2 years of relevant work experience.
• Experience creating e-learning or instructional materials is a plus.
• Existing Epic certification preferred; if not, complete Epic training within 60 days of hire.
• Strong written and verbal communication and presentation skills.
• Ability to develop clear, user-friendly documentation and training materials.

Responsibilities

• Design learning solutions targeted at employees, students, or clients of the organization.
• Collaborate with subject matter experts to ensure content is accurate and thorough.
• Utilize multiple formats, including print, audio, visual, and multimedia, selecting the best format for the audience.
• Evaluate training results and refine programs to meet goals.
• Work under general supervision and handle moderately complex issues.
• Provide leadership, coaching, or mentoring to a team when needed.
• Maintain solid working knowledge ofEpic workflows and technology.

Skills

Epic training design

E-learning development

Communication

Facilitation

Education

Bachelor's degree in IT/Healthcare or related field

Tools

Epic

LMS

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Emplify Health is seeking an IT Instructional Designer to join our IT Applications team. In this role, you will help create and deliver engaging Epic training programs that support end users and IT professionals across the organization.

You’ll partner with technical teams and business stakeholders to develop learning solutions that improve technology adoption, user confidence, and overall system effectiveness.

This role ensures clinicians and staff are equipped with the knowledge and skills needed to effectively use Epic workflows in support of safe, efficient, and high-quality patient care.

Major Responsibilities Include:

• Designs learning solutions targeted at employees, students, or clients of the organization.

• Collaborates with subject matter experts to ensure that content is accurate and thorough.

• Utilizes multiple formats, including print, audio, visual, and multimedia, and selects the appropriate format for the target audience or content.

• Evaluates the results of training programs and modified future programs to better meet training goals.

• Performs work under general supervision.

• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.

• Possesses solid working knowledge of subject matter.

• May provide leadership, coaching, and/or mentoring to a subordinate group.

What’s Available:

• Fulltime, 80 hours biweekly (1.0 FTE)

• Monday-Friday core business hours

• Hybrid work options for residents in WI, MN, or IA only, with regular need to work onsite for support initiatives for training sessions. Must be willing to work onsite in La Crosse, WI or potentially occasionally in Green Bay, WI.

• Immigration sponsorship (e.g., H-1B) is not available for this position.

• Starting pay of $61,500/year plus more based on relevant work experience

What You’ll Need:

• Education: Bachelors Degree in IT, Business, Healthcare or a related field, or equivalent years of experience and education

• Experience: At least 2 years of relevant work experience

• Strong written and verbal communication skills.

• Excellent presentation and facilitation abilities.

• Ability to develop clear, user-friendly documentation and training materials.

• Strong organizational skills and attention to detail.

• Experience creating e-learning, online training content, or instructional materials is a plus.

• Existing Epic certification preferred

• If not already trainer certified in Epic, you will take an Epic class(es) and become certified within 60 days of hire

In addition to the rewarding work, you’ll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member

• Substantial retirement contribution including a 401k match & annual discretionary base contribution

• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need

• Professional Development:Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center

• Additional Employee Discounts and PerksOther benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

If you are looking to be a part of a stable and mission driven organization, we welcome you to apply!

PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION, VISION AND VALUES:

Mission:Together, we inspire your best life by relentlessly caring, learning and innovating.
Vision:Leading with love, we courageously commit to a future of healthy people and thriving communities.
Values:Belonging, Respect, Excellence, Accountability, Teamwork, Humility

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer