IT Instructional Designer

Gundersen Health System; La Crosse (WI); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Wellness program

Tuition Investment Program

Career Development Center

Professional Development Opportunities

Employee Discounts and Perks

Job summary

Emplify Health is seeking an IT Instructional Designer to join its IT Applications team in Wisconsin. You will design and deliver Epic training programs for end users and IT staff, partnering with technical teams to improve adoption, confidence and system effectiveness.

The role supports safe, efficient patient care with hybrid work options and onsite in La Crosse. Starting pay is $61,500 per year, with increases based on experience.

Qualifications

• Bachelor's degree in IT, Business, Healthcare or related field.
• At least 2 years of relevant work experience.
• Strong written and verbal communication skills.
• Excellent presentation and facilitation abilities.
• Ability to develop clear, user-friendly documentation and training materials.
• Strong organizational skills and attention to detail.
• Experience creating e-learning or online training content.
• Existing Epic certification preferred; if not certified, will take Epic training within 60 days of hire.

Responsibilities

• Designs learning solutions targeted at employees, students, or clients of the organization.
• Collaborates with subject matter experts to ensure content is accurate and thorough.
• Utilizes multiple formats, including print, audio, visual, and multimedia, and selects the appropriate format for the audience.
• Evaluates the results of training programs and refines future programs to better meet training goals.
• Performs work under general supervision.
• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
• Possesses solid working knowledge of subject matter.
• May provide leadership, coaching, and/or mentoring to a subordinate group.

Skills

Epic training

Instructional design

E-learning development

Strong written and verbalcommunication

Presentation and facilitation

Education

Bachelor's degree in IT, Business, Healthcare or related field

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. Scheduled Weekly Hours: 40.

Emplify Health is seeking an IT Instructional Designer to join our IT Applications team. In this role, you will help create and deliver engaging Epic training programs that support end users and IT professionals across the organization. You'll partner with technical teams and business stakeholders to develop learning solutions that improve technology adoption, user confidence, and overall system effectiveness. This role ensures clinicians and staff are equipped with the knowledge and skills needed to effectively use Epic workflows in support of safe, efficient, and high-quality patient care.

Major Responsibilities Include:

• Designs learning solutions targeted at employees, students, or clients of the organization.
• Collaborates with subject matter experts to ensure that content is accurate and thorough.
• Utilizes multiple formats, including print, audio, visual, and multimedia, and selects the appropriate format for the target audience or content.
• Evaluates the results of training programs and modified future programs to better meet training goals.
• Performs work under general supervision.
• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
• Possesses solid working knowledge of subject matter.
• May provide leadership, coaching, and/or mentoring to a subordinate group.

What's Available:

Fulltime, 80 hours biweekly (1.0 FTE) Monday-Friday core business hours. Hybrid work options for residents in WI, MN, or IA only, with regular need to work onsite for support initiatives for training sessions. Must be willing to work onsite in La Crosse, WI or potentially occasionally in Green Bay, WI. Immigration sponsorship (e.g., H-1B) is not available for this position. Starting pay of $61,500/year plus more based on relevant work experience.

What You'll Need:

• Education: Bachelors Degree in IT, Business, Healthcare or a related field, or equivalent years of experience and education.
• Experience: At least 2 years of relevant work experience.
• Strong written and verbal communication skills.
• Excellent presentation and facilitation abilities.
• Ability to develop clear, user-friendly documentation and training materials.
• Strong organizational skills and attention to detail.
• Experience creating e-learning, online training content, or instructional materials is a plus.
• Existing Epic certification preferred. If not already trainer certified in Epic, you will take an Epic class(es) and become certified within 60 days of hire.

In addition to the rewarding work, you'll receive:

A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated.

Competitive Benefits:

• A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member.
• Substantial retirement contribution including a 401k match & annual discretionary base contribution.
• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center.
• Additional Employee Discounts and Perks.
• Other benefits including a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION, VISION AND VALUES:

Mission: Together, we inspire your best life by relentlessly caring, learning and innovating.

Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities.

Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility.

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

Equal Opportunity Employer

We welcome applications from all backgrounds.

What You Can Expect:

• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home.
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member.
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses.

About Us

Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician‑led, not‑for‑profit healthcare system includes a 325‑bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Together, we inspire your best life by relentlessly caring and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.