IT Infrastructure Technician

Clarkson University; Town of Potsdam (NY); On-site; USD 32,000 - 33,000; Full time

Job summary

Clarkson University in Potsdam, NY invites applications for the IT Infrastructure Technician to install and maintain physical data and telephony infrastructure. The role provides hands-on support for switching, wireless, and cabling, with emphasis on documentation and inventory accuracy.

Applicants should have basic networking knowledge, and willingness to work night/weekend hours as needed. This on-site position offers hourly compensation and opportunities to grow within campus IT services.

Qualifications

• Completion of secondary education or equivalent.
• Preferred vocational education as electrician or telecommunications technician.
• Industry certification such as CompTIA Network+.

Responsibilities

• Installs, terminates, and tests Cat3 and higher cable and components.
• Performs switch-port moves, adds, and changes, including VLAN assignment.
• Assists with deployment of switches, routers, and wireless access points.
• Performs first-level network connectivity troubleshooting and escalates as needed.
• Maintains network and cabling documentation and records.

Skills

Cable installation

Network troubleshooting

TCP/IP & VLANs

Reading network diagrams

Documentation

Education

Secondary education or equivalent

Vocational training in electrician/telecommunications

CompTIA Network+ certification

Tools

Cisco gear

Aruba gear

Job description

IT Infrastructure Technician

Location

US-NY-Potsdam

ID

2026-1370

Position Type

Staff

Remote

No

Visa Sponsorship Eligible

No

Hybrid Role

No

Pay Range

USD $23.00 - USD $24.75 /Hr.

Overview

The IT Infrastructure Technician is responsible for the installation and maintenance of physical data and telephony infrastructure - including cable plant, network electronics, and VoIP devices - and for the day-to-day support of the switching, wireless, and structured cabling that carry the University's network. The role provides hands-on layer-1 and entry-level layer-2 support under the direction of senior network staff, and maintains accurate records and inventory of all associated equipment.

Guidelines

• Installs and maintains physical data and telephony network infrastructure
• Performs day-to-day moves, adds, and changes at the physical and switch-port level
• Assists senior network staff with basic switch, wireless, and VoIP configuration and troubleshooting
• Maintains inventory, port assignments, and usage records of all equipment
• Serves as liaison to local CATV and POTS telephone providers and to network hardware vendors
• Position requires occasional night and weekend hours in support of the University

Responsibilities

• Installs, terminates, and tests Cat3 and higher cable and components, and multi- and single-mode fiber cable and components
• Performs switch-port moves, adds, and changes, including basic port configuration and VLAN assignment under established standards
• Assists with the installation, patching, and physical deployment of switches, routers, and wireless access points
• Performs first-level network connectivity troubleshooting (cabling, port, PoE, and link faults) and escalates to senior network staff as needed
• Uses network monitoring and management tools to identify, document, and report infrastructure and connectivity issues
• Maintains existing telephony infrastructure
• Installs, maintains, and troubleshoots VoIP telephones
• Maintains accurate record keeping for existing equipment, cable plant, and port/IP assignments, including updates to network and cabling documentation
• Liaises with outside vendors to coordinate new product installations and repairs
• Other duties as assigned

Qualifications

Education

Minimal Qualifications:

• Completion of secondary education (high school) or equivalent

Preferred Qualifications:

• Completion of vocational education as electrician or telecommunications technician
• Industry certification such as CompTIA Network+

Experience

Minimal Experience:

• Installation and termination of Cat3 and Cat5e or higher infrastructure cabling
• Familiarity with basic data networking concepts

Preferred Experience:

• Installation and termination of multi- and single-mode fiber optic cabling
• Exposure to enterprise switching and wireless hardware (e.g., Cisco, Aruba, or comparable platforms), including basic port and VLAN configuration
• Familiarity with network monitoring/management tools
• Familiarity with emergency telephone, auto-dialer, and other pre-programmed telephone devices

Essential Skills

• Moderate use of hand tools
• Moderate use of light power tools
• Basic knowledge of physical networking infrastructure components and the installation thereof
• Basic understanding of data networking concepts, including TCP/IP, Ethernet switching, and VLANs
• Ability to read and follow network diagrams, cabling schedules, and port assignments
• Problem analysis and troubleshooting
• Strong written and verbal communication skills
• Detail-oriented records keeping

Physical Demands

The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Health & Safety

Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University's Health, Safety, and Environmental Policy & Procedures.

Disclaimer Statement

DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified.

EEO Statement

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from veterans and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records