IT Infrastructure Technician

Jobtailor; Town of Potsdam (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Jobtailor is seeking an experienced Network Infrastructure Technician to install and maintain physical data and telephony networks. Responsibilities include cabling termination, VLAN assignments, and deploying switches, routers, and wireless access points.

The role requires basic networking knowledge, hands-on tool use, and strong documentation skills. You will troubleshoot connectivity issues and maintain accurate network records in a dynamic environment.

Qualifications

• Completion of secondary education (high school) or equivalent.
• Installation and termination of Cat3 and Cat5e or higher infrastructure cabling.
• Familiarity with basic data networking concepts.
• Moderate use of hand tools.
• Moderate use of light power tools.
• Basic knowledge of physical networking infrastructure components and their installation.
• Basic understanding of TCP/IP, Ethernet switching, and VLANs.
• Ability to read and follow network diagrams, cabling schedules, and port assignments.
• Problem analysis and troubleshooting.
• Strong written and verbal communication skills.

Responsibilities

• Install and maintain physical data and telephony network infrastructure.
• Perform day-to-day moves, adds, and changes at the physical and switch-port level.
• Install, terminate, and test Cat3 and higher cable and fiber components.
• Perform switch-port moves, adds, and changes, including VLAN assignment under established standards.
• Assist with installation, patching, and physical deployment of switches, routers, and wireless access points.
• Perform first-level network connectivity troubleshooting for cabling, port, PoE, and link faults; elevate as needed.
• Use network monitoring tools to identify and report infrastructure issues.
• Maintain existing telephony infrastructure and VoIP systems.
• Maintain accurate records for equipment and port/IP assignments.

Skills

Strong written communication

Strong verbal communication

Problem analysis

Troubleshooting

Reading network diagrams

Education

High school diploma

Tools

Network monitoring tools

Switches

Routers

Wireless access points

Job description

• Install and maintain physical data and telephony network infrastructure
• Perform day-to-day moves, adds, and changes at the physical and switch-port level
• Install, terminate, and test Cat3 and higher cable, components, and multi- and single-mode fiber cable and components
• Perform switch-port moves, adds, and changes, including basic port configuration and VLAN assignment under established standards
• Assist with installation, patching, and physical deployment of switches, routers, and wireless access points
• Perform first-level network connectivity troubleshooting for cabling, port, PoE, and link faults; elevate to senior network staff as needed
• Use network monitoring and management tools to identify, document, and report infrastructure and connectivity issues
• Maintain existing telephony infrastructure
• Install, maintain, and troubleshoot VoIP telephones
• Maintain accurate records for equipment, cable plant, and port/IP assignments, including network and cabling documentation
• Liaise with outside vendors to coordinate product installations and repairs
• Serve as liaison to local CATV and POTS telephone providers and network hardware vendors
• Perform other duties as assigned

Requirements

• Completion of secondary education (high school) or equivalent
• Installation and termination of Cat3 and Cat5e or higher infrastructure cabling
• Familiarity with basic data networking concepts
• Moderate use of hand tools
• Moderate use of light power tools
• Basic knowledge of physical networking infrastructure components and their installation
• Basic understanding of TCP/IP, Ethernet switching, and VLANs
• Ability to read and follow network diagrams, cabling schedules, and port assignments
• Problem analysis and troubleshooting
• Strong written and verbal communication skills
• Detail-oriented record keeping
• Adherence to the University's Health, Safety, and Environmental Policy & Procedures
• Successful background check, including employment, educational and credential verification, and criminal records
• Must be able to work in the United States; visa sponsorship is not eligible

Core Competencies

Demonstrates expertise in installing and maintaining physical data and telephony network infrastructure, including cabling and VoIP systems. Proficient in troubleshooting network connectivity issues and maintaining accurate documentation of network components and configurations.

Highest-signal resume keywords

• Installation And Termination Of Cat3 And Cat5e Cabling
• Basic Understanding Of TCP/IP And Ethernet Switching
• Network Monitoring And Management Tools
• VoIP Telephone Installation And Troubleshooting
• Problem Analysis And Troubleshooting

Hard Skills

• Installation Of Network Infrastructure
• Termination Of Fiber Cable
• Basic Data Networking Concepts
• VLAN Assignment
• Cabling Documentation
• Network Connectivity Troubleshooting
• Use Of Hand Tools
• Use Of Light Power Tools
• Reading Network Diagrams
• Detail-Oriented Record Keeping

Soft Skills

• Strong Written Communication Skills
• Strong Verbal Communication Skills

Industry Keywords

• Health, Safety, And Environmental Policy
• POTS Telephone Providers
• CATV Providers

Tools & Technologies

• Network Monitoring Tools
• Switches
• Routers
• Wireless Access Points