IT Infrastructure & Projects Associate

NNR Global Logistics; Chicago (IL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Prescription

Wellness benefits

401(k) plan

App-Based Benefits Access

Job summary

NNR Global Logistics USA Inc. is seeking an Assistant IT Manager to support daily IT operations, security, and technology maintenance across locations in the United States.

You will assist with user support, IAM, and infrastructure tasks while collaborating with teams to ensure reliable technology and security services. The role emphasizes hands-on IT operations, incident response, asset management, and cross-functional project support.

Qualifications

• Associate’s degree in Information Technology, Computer Science, Business Technology, or a related field is required or equivalent experience.
• 3–5 years of enterprise IT operations experience preferred.
• Hands-on knowledge of Microsoft 365, Entra ID, Windows environments, endpoint management, and IAM.

Responsibilities

• Provide user support across the organization and manage onboarding, transfers, and offboarding.
• Administer user accounts and access controls in Microsoft 365 and Entra ID.
• Serve as escalation point for IT issues across desktop, network, and security domains.
• Assist infrastructure, cybersecurity, and project initiatives across locations.
• Coordinate with HR, managers, and users on technology and access needs.

Skills

Microsoft 365

Entra ID

Windows environments

Identity/access management

User onboarding/offboarding

Vendor coordination

Education

Associate’s degree in IT or related field

Tools

Microsoft 365

Entra ID

Windows systems

Job description

NNR Global Logistics USA Inc. is seeking an Assistant IT Manager to support daily IT operations, security, and technology maintenance across locations in the United States.

You will assist with user support, IAM, and infrastructure tasks while collaborating with teams to ensure reliable technology and security services. The role emphasizes hands-on IT operations, incident response, asset management, and cross-functional project support.