IT Infrastructure Manager

Motive Companies, LLC; Rock Hill (SC); On-site; USD 100,000 - 171,000; Full time

Job summary

Motive Workforce is seeking an IT Infrastructure Manager to own enterprise infrastructure design, reliability, and service delivery across multi-site operations in manufacturing, aerospace, defense, electrification, energy, medical, and robotics. You will lead the infrastructure team, drive projects, and ensure standards and effective service management.

The role partners with IT planning, budgeting, vendor management, and compliance, balancing operational needs with long-term architecture.

Qualifications

• Bachelor's degree in Information Technology or related field.
• 7+ years designing, building, supporting, and troubleshooting enterprise infrastructure.
• 5+ years leading and managing infrastructure teams.
• Strong hands-on balance of operational needs with architecture.
• Experience with cybersecurity practices and compliance frameworks (CMMC, GCC High, AWS GovCloud, or FedRAMP).
• Familiarity with ITIL processes and service management concepts.
• Experience with technical documentation including architecture documents, policies, runbooks, procedures.
• Strong communication skills and ability to build trust across IT, business teams, and external vendors.
• Ability to learn new technologies quickly and apply them to business needs.

Responsibilities

• Lead, coach, and develop the infrastructure team.
• Set team priorities, manage performance, and build a service-focused culture.
• Oversee infrastructure operations, processes, escalations, and service delivery.
• Lead incident response and post-incident improvements.
• Design and approve infrastructure architecture to support growth.
• Drive projects from design to implementation and support.
• Establish standards, metrics, SOPs, and technical documentation.
• Improve systems and end-user experience through data and feedback.
• Support IT planning, budgeting, forecasting, vendor management, and compliance.

Skills

Infra design

Team leadership

Incident response

Vendor management

Cybersecurity basics

Documentation

Communication

Education

Bachelor's degree in Information Technology or related field

Tools

Active Directory

VMware

Fortinet

Azure

AWS

GCP

ITIL

Job description

Motive Workforce is partnering with a growing advanced manufacturing organization to hire an IT Infrastructure Manager.

This leader will own enterprise infrastructure design, reliability, and service delivery while managing and developing the infrastructure team. The role supports a multi-site organization operating across advanced manufacturing, aerospace, defense, electrification, energy, medical, and robotics.

What You'll Lead

• Lead, coach, and develop the infrastructure team


• Set team priorities, manage performance, support development, and build a service-focused culture


• Oversee infrastructure operations, processes, escalations, and service delivery


• Lead critical incident response and post-incident improvements


• Design and approve infrastructure architecture that supports business growth


• Drive infrastructure projects from design and testing through implementation and support


• Establish and maintain standards, metrics, SOPs, work instructions, and technical documentation


• Improve systems, processes, and end-user experience through data and feedback


• Support IT planning, budgeting, forecasting, vendor management, and compliance requirements

Technical Environment

• Microsoft Server, VMware, Hyper-V, Azure, AWS, and Google Cloud


• Active Directory, DNS, DHCP, identity services, certificates, file/print, storage, backup, and recovery


• Microsoft 365, Exchange, SharePoint, Teams, OneDrive, Intune, Defender, MFA, and endpoint management


• Windows, Macs, peripherals, printers, and device lifecycle management


• Firewalls, switches, routers, access points, cabling, and Fortinet platforms


• Multi-cloud, multi-domain, multi-forest, and multi-tenant environments


• Data center operations, monitoring, automated remediation, patching, and asset lifecycle management

What You Bring

• Bachelor's degree in Information Technology or a related field, or equivalent practical experience


• 7+ years designing, building, supporting, and troubleshooting enterprise infrastructure


• 5+ years leading and managing infrastructure teams


• Strong hands-on experience balancing operational needs with long-term infrastructure architecture


• Experience with cybersecurity practices and compliance frameworks, including CMMC, GCC High, AWS GovCloud, or FedRAMP


• Familiarity with ITIL processes and service management concepts


• Experience with technical documentation, including architecture documents, policies, runbooks, and procedures


• Strong communication skills and the ability to build trust across IT, business teams, and external vendors


• Ability to learn new technologies quickly and apply them to practical business needs

Preferred Background

• Working knowledge of Lean Manufacturing principles


• Experience supporting manufacturing environments and OT networks


• Familiarity with CAD environments


• Current IT industry certifications


• Experience using AI tools to improve IT operations

Compensation: $100,000 - $171,000 base salary, plus incentive eligibility, employee ownership, and comprehensive benefits

This role may be based in Commerce City, CO; New Kensington, PA; Rock Hill, SC; Wilmington, MA; or Rochester, NY. Compensation varies by location, from $100,000 to $171,000 depending on role and worksite.

Location-based Compensation

• Denver, CO area, Commerce City: $113,000-$169,000


• New Kensington, PA: $103,000-$154,000


• Charlotte, NC area, Rock Hill, SC: $100,000-$149,000


• Greater Boston, MA, Wilmington: $115,000-$171,000


• Rochester, NY: $104,000-$154,000