IT Infrastructure Intern: Help Desk & Networking

Fortune Brands; Butler (IN); On-site; USD 33,300 - 45,760; Full time

Benefits offered by this job

Comprehensive health plans

Flexible time off benefits

401(k) program with company contribution

Job summary

A leading home and security products company is looking for an IT Intern to support its Infrastructure team in providing technical support to employees. Responsibilities include troubleshooting hardware and software issues, assisting with help desk operations, and contributing to various project tasks. Candidates should be pursuing a bachelor's degree in a related field and have strong organizational and communication skills. This role offers exposure to diverse areas within IT and a competitive salary range.

Qualifications

• Pursuing a bachelor’s degree in a relevant field, ideally in junior standing.
• Grade Point of 3.0 or higher.
• Strong knowledge of Microsoft Office products including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Provide first-level technical support through help desk operations.
• Contribute to project work for the Infrastructure team.
• Assist with hardware and software troubleshooting.

Skills

Microsoft Office proficiency

Strong organizational skills

Effective communication

Problem-solving skills

Education

Pursuing a bachelor’s degree in computer science or related field

Tools

Microsoft Windows 11

Job description

A leading home and security products company is looking for an IT Intern to support its Infrastructure team in providing technical support to employees. Responsibilities include troubleshooting hardware and software issues, assisting with help desk operations, and contributing to various project tasks. Candidates should be pursuing a bachelor's degree in a related field and have strong organizational and communication skills. This role offers exposure to diverse areas within IT and a competitive salary range.