IT Infrastructure Technician I — On-Site Support & Growth

TieTalent; Hartland (VT); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid vacation & holidays

Medical, Dental, Vision insurance

401(k) with company match

On-the-job training

Job summary

A leading technology service provider is looking for an IT Infrastructure Tech I to provide technical support for on-premises users at their Hanover, NH location. This entry-level position requires knowledge of hardware, software, and effective communication skills. Candidates must have a BS in Computer Science or equivalent experience, along with 1-2 years in Help Desk Support. The role offers a supportive workplace and opportunities for career advancement.

Qualifications

• 1-2 years’ experience in Help Desk Support.
• Ability to collaborate effectively with teammates.
• Flexible schedule and multitasking ability.

Responsibilities

• Provide technical support for on-premises users.
• Support hardware, software, and network infrastructure.

Skills

PC hardware knowledge

Software troubleshooting

Windows Server/OS knowledge

Strong communication skills

Organizational skills

Education

BS in Computer Science or equivalent

High School diploma or GED

Job description

A leading technology service provider is looking for an IT Infrastructure Tech I to provide technical support for on-premises users at their Hanover, NH location. This entry-level position requires knowledge of hardware, software, and effective communication skills. Candidates must have a BS in Computer Science or equivalent experience, along with 1-2 years in Help Desk Support. The role offers a supportive workplace and opportunities for career advancement.