IT Infra Support Engineer

alliance; Indiana (PA); On-site; USD 12,564 - 18,846; Full time

Job summary

Nissan Digital in Trivandrum, Kerala, seeks an experienced IT Infra Support Engineer to manage and maintain Windows environments, Azure VDI, Intune, and IT asset management. The role focuses on delivering reliable end-user computing and strong customer satisfaction.

You will lead day-to-day IT operations, deployment of Windows images, and integration with ServiceNow ITSM, DNS/DHCP, AD, and collaboration tools, with emphasis on clear communication and teamwork across a global digital

Qualifications

• Experience in managing Windows environments, Azure VDI and Intune.
• Knowledge of IT asset management, ITIL framework and networking basics.
• Familiarity with SCCM, DNS/DHCP, AD and video conferencing systems.

Responsibilities

• Lead day-to-day IT operations and infrastructure services support.
• Manage hardware & software asset management and image deployment.
• Act as escalation point for EUC tasks including device installation and troubleshooting.
• Apply knowledge of Microsoft core technologies and collaboration tools.

Skills

End user computing

Azure VDI

Intune

Autopilot

IT asset management

Networking concepts

Windows image deployment

Active Directory

ITIL framework

Communication skills

Education

MCA

BE/BTech in CS/IT

Tools

SCCM

DNS

DHCP

ServiceNow ITSM

AD

Azure AD

Autopilot

Cisco VC systems

Job description

IT Infra Support Engineer
Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

Position Description:

We are looking for an End user computing Engineer with 6 to 10 yrs. experience in managing and maintaining Windows environment, Azure VDI, Intune, IT asset management, network infrastructure and Video Conferencing System. The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area.

Responsibilities:

• Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management
• Experienced in Intune/Autopilot infrastructure
• Experienced in Windows image deployment & management
• Sound knowledge in ITIL framework
• Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations.
• Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting.
• Deep technical skills on Microsoft Core technologies - DNS, DHCP, Intune, SCCM, Microsoft MCC etc.
• Good understanding of Microsoft Active Directory and related configurations
• Cisco VC systems administration, IT asset management
• Excellent communication skills, both written and verbal.

Desired Skills:

• Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.).
• Experience in server related technologies – Windows server 2016,2019, etc.
• Knowledge of Linux / Ubuntu servers
• Experience in ServiceNow ITSM & ITOM discovery and Software Asset management

Work Hours

IST time zone (8:00 am to 5:00 pm IST)

Qualifications:

MCA/B-Tech/BE in computer science or Information Technology

Certifications – Desirable

Azure Administrator Associate

Microsoft 365 Certified: Fundamentals

Microsoft Certified Azure Virtual Desktop Specialty

Trivandrum Kerala India