Infrastructure Engineer

CFS; Portland (OR); On-site; USD 55,000 - 69,000; Full time

Job summary

CFS Technology has partnered with a growing organization to hire an Infrastructure Engineer who will provide day-to-day operational support across the Microsoft environment, business systems, and infrastructure in an onsite Portland setting.

The ideal candidate will troubleshoot complex issues, support end users, manage migrations, and ensure reliability of critical applications. Experience with Office 365, AD, Entra ID, and Intune is essential, with PowerShell a plus.

Qualifications

• 3+ years of experience in Systems Administration or Infrastructure Support.
• Strong experience with Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive.
• Experience administering Active Directory and Entra ID; familiarity with Group Policy.
• Proficient in end-user support, troubleshooting and incident management.
• Scripting with PowerShell is a plus.

Responsibilities

• Serve as the primary escalation point for complex infrastructure issues.
• Manage user accounts, permissions, and group policies in AD and Entra ID.
• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive.
• Provide day-to-day end-user support and oversee system migrations and upgrades.
• Support infrastructure projects, cloud initiatives, and technology rollouts.
• Document procedures and monitor system health, backups and compliance.
• Collaborate with vendors and internal stakeholders to resolve issues.

Skills

Office 365

Active Directory

User support

System administration

IT operations

PowerShell

Entra ID

Intune

Windows Server

Microsoft 365

Tools

Intune

Entra ID

Job description

Onsite | Immediate Hire | $40-50/hour

CFS Technology has partnered with a growing organization seeking an Infrastructure Engineer to provide day‑to‑day operational support across the company’s Microsoft environment, business systems, and infrastructure. This role is ideal for a hands‑on IT professional who enjoys troubleshooting complex issues, supporting end users, managing system migrations, and ensuring the stability of critical business applications and infrastructure.

The ideal candidate will have strong experience with Office 365, Active Directory, user support, system administration, and IT operations, along with the ability to effectively manage escalated tickets and support ongoing technology initiatives.

Key Responsibilities

• Serve as the primary escalation point for complex technical support tickets and infrastructure-related issues.
• Manage user accounts, permissions, group policies, and access controls within Active Directory and Microsoft Entra ID.
• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and licensing.
• Provide day‑to‑day support for end users, business applications, and enterprise systems.
• Assist with onboarding, offboarding, user provisioning, and security access reviews.
• Support infrastructure projects, including system upgrades, migrations, cloud initiatives, and technology implementations.
• Troubleshoot issues related to servers, networking, Microsoft environments, endpoints, and business applications.
• Maintain endpoint compliance, patching, and device management through Microsoft Intune and related tools.
• Work closely with vendors and internal stakeholders to resolve technical issues and support ongoing operations.
• Document technical procedures, support processes, and system configurations.
• Monitor system health, backups, and operational performance to ensure reliability and availability.
• Help identify opportunities for process improvement, automation, and operational efficiency.

Qualifications

• 3+ years of experience in Systems Administration, Infrastructure Support, or a related IT role.
• Strong experience supporting Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive.
• Hands‑on experience administering Active Directory, Group Policy, and Entra ID.
• Experience supporting Windows Server environments and enterprise infrastructure.
• Knowledge of endpoint management and device administration using Intune or similar tools.
• Experience troubleshooting user access, authentication, email, and application support issues.
• Familiarity with virtualization platforms, backup solutions, and networking fundamentals.
• Strong customer service, communication, and problem‑solving skills.
• Experience supporting migrations, system upgrades, and technology rollouts is highly preferred.
• PowerShell or other scripting experience is a plus.

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