Systems Support & Setup Specialist

St. Mary's Medical Center - Huntington, WV; Huntington (WV); On-site; USD 38,000 - 55,000; Full time

Job summary

St. Mary’s Medical Center in Huntington, WV is seeking a professional to provide technical support for computer systems, hardware, and software. You will respond to inquiries via phone, email, in person, or remote access and assist with installation, configuration, and troubleshooting.

The role involves supporting staff, documenting resolutions, and maintaining a positive, service-focused approach to ensure smooth operation of technology across the center.

Responsibilities

• Respond to questions on the phone, via email, in person, or through remote access.
• Provide technical assistance with the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software.
• Install new software and hardware systems as needed.
• Oversee new system installation and setup and customize PCs to meet staff needs.
• Document issue resolution and communicate with peers for improved support.

Job description

St. Mary’s Medical Center in Huntington, WV is seeking a professional to provide technical support for computer systems, hardware, and software. You will respond to inquiries via phone, email, in person, or remote access and assist with installation, configuration, and troubleshooting.

The role involves supporting staff, documenting resolutions, and maintaining a positive, service-focused approach to ensure smooth operation of technology across the center.