IT Help Desk Technician I: Desktop Support

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Tallahassee Memorial HealthCare (TMH) is seeking a first-level IT support specialist to help end-users with desktop hardware and software issues. Responsibilities include diagnosing, troubleshooting, and resolving technical problems and providing timely assistance to staff across the organization.

The role requires a High School Diploma or GED, at least 1 year of related experience, and a valid Florida driver's license.

Qualifications

• High School Diploma or GED required.
• Associate degree in related field preferred.
• 1 year of job-related experience required.
• Valid state driver license required; 21+ with 2 years licensed driving experience; DMV record review will apply.

Responsibilities

• Maintains, analyzes, installs and resolves first-level desktop issues for end-users using diagnostic tools and procedures.

Skills

Desktop support

Troubleshooting

Customer service

Education

High School Diploma/GED

Associate Degree (preferred)

Job description

Tallahassee Memorial HealthCare (TMH) is seeking a first-level IT support specialist to help end-users with desktop hardware and software issues. Responsibilities include diagnosing, troubleshooting, and resolving technical problems and providing timely assistance to staff across the organization.

The role requires a High School Diploma or GED, at least 1 year of related experience, and a valid Florida driver's license.