IT Help Desk Technician I

Jobot; Pasadena (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Bonus program

Overtime possible

Job summary

Jobot in Pasadena is seeking a Level 1 IT Help Desk Associate to join our growing Southern California team. The ideal candidate has 1–2 years of IT help desk experience, working with a ticketing system, and proficiency with Windows 10 and basic iOS devices.

This role requires on-site work at our Pasadena office and offers stability as part of a long-established organization. We offer health benefits, growth opportunities, an excellent bonus program, and overtime eligibility as the company

Qualifications

• 1–2 years of IT Help Desk experience required.
• Familiar with a Ticketing system.
• Working knowledge of Windows Desktop OS (Windows 10).
• Basic knowledge of iOS mobile devices.
• Ability to work in the Pasadena office.

Skills

IT Help Desk

Customer support

Windows OS knowledge

iOS devices knowledge

Teamwork

Tools

Ticketing system

Job description

Salary: $23 - $25 per hour

A bit about us

We are an established manufacturers in Southern California, with both a local and global presence. We've been experiencing steady growth year-over-year and looking to add another individual to our Help Desk Team. With over 50 years in business, we've become a leader within various markets!

If you're looking for a company with the utmost stability and upward growth, please continue to read and apply!

Why join us?

• Paid for Employee Health Benefits
• Growth Opportunities (as the company continues to grow at a rapid pace, the IT departments will have substantial growth opportunities)
• Excellent Bonus program
• Ability to earn overtime

Job Details

We are looking for a Level 1 IT Help Desk Associate to join our team, as we continue to grow and expand our business. The ideal candidate will have the following:

• at least 1-2 years of IT Help Desk experience
• Experienced working with a Ticketing system (doesn't have to be a specific ticketing system in particular)
• Working knowledge of Microsoft Desktop OS (Windows 10), Microsoft Server OS
• Basic knowledge of IOS Mobile devices
• Ability to work in our Pasadena office

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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