IT Help Desk Technician

Stern Cardiovascular Center; Germantown (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Choose901 seeks an IT Help Desk Technician for our Germantown office. The role requires at least 1 year of experience supporting Windows desktops, hardware, and software. Healthcare IT exposure and MCP/A+ style certifications are a plus. Strong communication and customer service skills are essential.

You will diagnose and resolve user issues, document incidents, and provide timely assistance to staff across departments. Excellent salary and benefits are offered.

Qualifications

• 1 year of experience supporting Windows desktop operating systems, hardware, and software.
• Healthcare IT experience is a plus.
• MCP, A+, or similar certification is a plus.
• Strong communication, organization, and customer service skills.

Skills

Windows OS support

Desktop hardware

Desktop software

Customer service

Communication

Organization

Healthcare IT

Certifications (MCP / A+)

Job description

IT Help Desk Technician

Immediate opening for a full time Help Desk Technician in our Germantown Office. Applicants must have a minimum of 1 year of experience supporting contemporary Microsoft Windows desktop operating systems, desktop hardware, and software. Healthcare IT experience is a plus. MCP, A+, or similar certification is a plus. Strong communication, organization, and customer service skills are required. Excellent salary and benefits.