IT Help Desk Specialist – Windows Domain & Hardware Support

BCB Bank; Bayonne (NJ); On-site; USD 52,000 - 76,000; Full time

Job summary

BCB Bank is seeking an IT Help Desk Support specialist in Bayonne, NJ to provide first-line hardware and software assistance in a Windows domain environment. The role requires independent work and solid customer service.

Responsibilities include deploying and supporting PCs, printers, and network devices; assisting with third-party applications; and escalating issues as needed. A technical degree and 5 years in related roles are preferred.

Qualifications

• A degree in Computer Science or Engineering with 5 years of related experience.
• Experience with PCs, laptops, printers, and network devices.
• Familiarity with Windows domain and basic troubleshooting.

Skills

Windows domain experience

Hardware support

Software support

Networking basics

Multitasking

Education

Bachelor's degree in Computer Science or Engineering

Tools

Microsoft Office

Job description

BCB Bank is seeking an IT Help Desk Support specialist in Bayonne, NJ to provide first-line hardware and software assistance in a Windows domain environment. The role requires independent work and solid customer service.

Responsibilities include deploying and supporting PCs, printers, and network devices; assisting with third-party applications; and escalating issues as needed. A technical degree and 5 years in related roles are preferred.