IT Help Desk Pro: Windows, AD & Automation

Blattner Company; United States; On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

HDHP insurance

401(k)

HSA/FSA options

Dental and Vision insurance

Tuition Reimbursement

Gym on site

Work/Life balance

Job summary

Blattner Company in Avon, MN is seeking an IT Support Specialist to provide end user and project site support, training, and documentation. You will set up computers, mobile devices, and network equipment, with AD maintenance assistance and software deployment.

This role requires a two-year IT degree and 3–5 years of Windows/AD experience, plus strong knowledge of Microsoft Office, iOS, and TCP/IP. On-site work, competitive pay, and benefits are offered.

Qualifications

• Two-year post-secondary degree in IT or related field.
• 3–5 years of experience installing, configuring, and supporting Windows-based hardware, software, peripherals, mobile devices, and networks.

Responsibilities

• Monitor help desk email, tickets and phone line and provide end-user support.
• Coordinate day-to-day ticketing and deliver timely solutions with IT staff.
• Set up computers for new users and upgrade devices.
• Provide new user orientation and training in classroom and one-on-one sessions.
• Assist with onboarding/offboarding including AD account setup and device configuration.
• Install software using tools and scripts and track licenses.
• Use AI-assisted tools to develop, review, and troubleshoot scripts and automations.

Skills

Windows OS

Active Directory

IT support

Education

Two-year degree in Information Technology or related field

Tools

Microsoft Office

iOS

TCP/IP networks

JD Edwards Enterprise One ERP

Job description

Blattner Company in Avon, MN is seeking an IT Support Specialist to provide end user and project site support, training, and documentation. You will set up computers, mobile devices, and network equipment, with AD maintenance assistance and software deployment.

This role requires a two-year IT degree and 3–5 years of Windows/AD experience, plus strong knowledge of Microsoft Office, iOS, and TCP/IP. On-site work, competitive pay, and benefits are offered.