IT Help Desk & Hardware Technician — On-Site Support

Dahl-Automotive; La Crosse (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with company match

Job summary

Dahl Automotive in La Crosse, WI is seeking an IT Help Desk Technician to provide first-line on-site support across our locations. You’ll troubleshoot software, hardware, and network issues, install and configure devices, and collaborate with the IT Director and external providers to keep operations running smoothly.

This role rewards clear communication, teamwork, and the ability to work independently. Occasional travel to other company locations is required; a valid driver’s license is

Qualifications

• Basic knowledge of Windows operating systems and common business applications.
• Ability to troubleshoot hardware and provide remote support.

Responsibilities

• Serve as first point of contact for help desk tickets via phone and email.
• Install, configure, relocate, and maintain PCs, peripherals, and network endpoint hardware.
• Troubleshoot software, applications, and basic network/hardware issues.

Skills

Windows OS

Hardware troubleshooting

Remote support

Communication skills

Teamwork

Job description

Dahl Automotive in La Crosse, WI is seeking an IT Help Desk Technician to provide first-line on-site support across our locations. You’ll troubleshoot software, hardware, and network issues, install and configure devices, and collaborate with the IT Director and external providers to keep operations running smoothly.

This role rewards clear communication, teamwork, and the ability to work independently. Occasional travel to other company locations is required; a valid driver’s license is