IT Governance Analyst — Dashboards, Automation & Reporting

Highmark Health Company

Pittsburgh (Allegheny County)

Hybrid

USD 85,000 - 120,000

Full time

3 days ago
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Job summary

enGen is seeking a qualified professional to support IT governance and operations within IT Infrastructure. The role partners with technical teams and leaders to gather requirements, analyze data, and deliver actionable reporting.

Responsibilities include dashboards, documentation, risk records, and business cases while coordinating across IT service management, governance, and AI initiatives. The ideal candidate will combine technical aptitude with strong administrative execution, engaging

Qualifications

  • Required background in information systems or technology governance.
  • Experience with dashboards, reports, and governance metrics.
  • Ability to analyze operational data and produce actionable insights.

Responsibilities

  • Capture capability needs with stakeholders and drive quality solutions.
  • Create and maintain deliverables like business vision and requirements.
  • Collaborate across teams on technology projects and lifecycle stages.
  • Support testing plans, scenarios, and defect analysis to minimize production defects.
  • Ensure compliance with project standards and required approvals.
  • Communicate project status and assist with walkthroughs and reviews.

Skills

IT Governance
Dashboard development
Data analysis
ServiceNow
ITIL

Education

Bachelor's degree in IT/Business/Related field

Tools

ServiceNow
Dashboard tools
Documentation tools

Job description

enGen is seeking a qualified professional to support IT governance and operations within IT Infrastructure. The role partners with technical teams and leaders to gather requirements, analyze data, and deliver actionable reporting.

Responsibilities include dashboards, documentation, risk records, and business cases while coordinating across IT service management, governance, and AI initiatives. The ideal candidate will combine technical aptitude with strong administrative execution, engaging

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