IT Generalist: Tech Support for Ministry Impact

BattleCreek Church; Broken Arrow (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

BattleCreek Church is seeking an IT Generalist to provide frontline technical support, manage end-user devices, and assist with Microsoft 365, Active Directory, and network tasks. The role supports staff and volunteers in a ministry environment.

You will install, maintain, and troubleshoot hardware/software, assist with AV systems, and contribute to IT initiatives in a faith-based setting.

Qualifications

• Bachelor’s degree in IT, CS, or related field preferred but not required.
• 2 years IT support experience or equivalent education/experience.
• Certifications such as CompTIA A+/Network+ or Microsoft preferred.

Responsibilities

• Provide frontline IT support for hardware, software, and network issues.
• Manage Help Desk tickets and ensure timely resolution.
• Assist with Microsoft 365, AD, Group Policy, and networking tasks.
• Set up devices and deploy desktops, laptops, and peripherals for staff and volunteers.
• Support AV systems for events and meetings; coordinate with vendors when needed.
• Document issues and resolutions to maintain knowledge base.

Skills

Microsoft 365

Active Directory

PowerShell

Bash

MDM

Help desk

Education

Bachelor’s degree in IT/CS or related field

Tools

Freshdesk

Microsoft 365 Admin Center

SharePoint

Apple Business Manager

Job description

BattleCreek Church is seeking an IT Generalist to provide frontline technical support, manage end-user devices, and assist with Microsoft 365, Active Directory, and network tasks. The role supports staff and volunteers in a ministry environment.

You will install, maintain, and troubleshoot hardware/software, assist with AV systems, and contribute to IT initiatives in a faith-based setting.