Ministry IT Specialist - Tech Support & AV Lead

battlecreekchurch; Broken Arrow (OK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Opportunity for ministry impact

Dynamic working environment

Evening/weekend ministry opportunities

Job summary

BattleCreek Church in Broken Arrow, Oklahoma, is seeking an IT Generalist to provide technical support and maintain smooth IT operations. The ideal candidate will work closely with users, manage Help Desk tickets, and ensure systems are secure and up-to-date.

This role demands a blend of technical skill and a commitment to ministry, advancing the mission of the church while enhancing the user experience across various technology platforms. Evening and weekend hours may be required.

Qualifications

• 2 years of experience in IT support or equivalent combination.
• Certifications in CompTIA A+/Network+, Microsoft certifications preferred.

Responsibilities

• Provide frontline technical support and troubleshoot IT issues.
• Manage and resolve Help Desk tickets efficiently.
• Support AV systems setup for events and meetings.

Skills

Proficiency in Microsoft Windows

Microsoft 365 apps

Apple macOS and iOS

Networking concepts

Communication skills

Problem-solving skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Help desk ticketing systems (e.g., Freshdesk)

Microsoft 365 Admin Center

Job description

BattleCreek Church in Broken Arrow, Oklahoma, is seeking an IT Generalist to provide technical support and maintain smooth IT operations. The ideal candidate will work closely with users, manage Help Desk tickets, and ensure systems are secure and up-to-date.

This role demands a blend of technical skill and a commitment to ministry, advancing the mission of the church while enhancing the user experience across various technology platforms. Evening and weekend hours may be required.